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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in the convenience retail industry, operating over 86,000 stores worldwide, more than any other retailer. The company is committed to revolutionizing the convenience shopping experience through innovative products, exceptional customer service, and the integration of fuel and restaurant offerings. 7-Eleven’s mission is to be the customer’s first choice for convenience, and they achieve this by empowering their employees to "activate awesome" every day. This means encouraging team members to make a meaningful impact in their stores and communities, reflecting the company’s dedication to excellence and customer satisfaction.

As a convenience store chain, 7-Eleven stands out for its cutting-edge innovation and a strong culture of growth and development. The company fosters a supportive and dynamic environment where employees are motivated to expand their skills and advance their careers. A core philosophy of 7-Eleven is promoting from within, offering team members abundant opportunities for career progression across various levels of the organization.

The Retail Assistant Manager role at 7-Eleven offers an exciting opportunity for individuals who enjoy leadership and are passionate about customer service. This position is designed for candidates with prior supervisory experience who aspire to develop valuable skills in store management and team leadership. The role is full-time and comes with competitive pay, reflecting the company’s commitment to valuing its workforce and providing a stable, rewarding career path.

In this role, you will work closely with the Store Leader to provide leadership, training, and coaching to store employees, ensuring excellent customer service at all times. You will play a crucial role in enhancing employee retention by recruiting qualified applicants, developing future leaders, and fostering a productive, positive work environment. Additionally, as a Retail Assistant Manager, you will assist in the implementation of merchandising and marketing programs, monitor store operations including cash handling and fuel transactions, and ensure compliance with health and sanitation standards.

The position demands strong communication and interpersonal skills, proficiency with technology platforms such as Microsoft Word and Excel, and the physical stamina to handle the day-to-day tasks of the role, including standing for long periods and occasionally lifting up to 50 pounds. Candidates with a high school diploma or GED are preferred, but those with at least one year of retail management experience may also qualify.

Overall, joining 7-Eleven as a Retail Assistant Manager means becoming part of a company that values dedication, innovation, and growth. The role provides a platform not only to develop as a professional leader but also to contribute meaningfully to the future of convenience retail. From competitive benefits to a strong culture of support and advancement, 7-Eleven offers a comprehensive employment experience designed to help you succeed and thrive.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader
  • Experience in maintaining high employee retention through recruitment and development
  • Ability to assist in merchandising and marketing program implementation
  • Competency in cash handling and fuel transactions
  • Capability to maintain clean and safe store environment per health and sanitation procedures
  • Excellent oral and written communication skills
  • Proficient computer knowledge including Microsoft Word and Excel
  • High school diploma or GED preferred or one year of retail management experience
  • Valid driver’s license with automotive liability insurance
  • Ability to multi-task and perform physical activities such as bending, standing, reaching, and lifting up to 50 pounds

Job Qualifications

  • High school diploma or GED preferred but not required with one year of retail management experience
  • Previous supervisory or management experience
  • Strong oral and written communication skills
  • Proficiency in Microsoft Word and Excel
  • Ability to lead, coach, and develop store employees
  • Knowledge of cash handling and fuel transaction processes
  • Commitment to maintaining store safety and sanitation standards
  • Valid driver’s license with automotive liability insurance

Job Duties

  • Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Assist in implementing all merchandising and marketing programs
  • Handle cash transactions, fuel transactions, and promote the loyalty program
  • Maintain a clean, safe environment by complying with health and sanitation procedures to ensure the store is presentable and fully stocked
  • Communicate effectively using excellent oral and written skills
  • Use computer applications proficiently, including Microsoft Word and Excel

Job Criteria

Experience

Mid Level (3-7 years)


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