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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $21.00
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Benefits

401k plan
RRSP plan
premium pay
Paid Time Off
health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized family of brands operating more than 86,000 locations, making it the largest retailer in the world. As a pioneering leader in convenience retailing, 7-Eleven revolutionizes the way customers experience convenience, food service, and fuel through innovative business models and technology. The company is committed to empowering its employees to "activate awesome" by delivering exceptional customer service and making a positive impact in their communities every single day. Known for its dynamic and inclusive work environment, 7-Eleven offers career growth and advancement opportunities for individuals passionate about leadership and customer engagement. The company's culture fosters personal development, with a strong focus on training and supporting employees to excel in their roles and grow within the organization.

The Retail Assistant Manager role at 7-Eleven is an exciting opportunity for individuals who enjoy working as part of a leadership team and have previous supervisory experience. This full-time position provides valuable management and leadership experience with competitive pay ranging from $15.00 to $21.00 per hour, depending on location and experience. As an Assistant Store Leader Trainee, you will play a critical role in supporting the Store Leader in overseeing daily store operations, ensuring exceptional customer service, and leading a team of store employees. The position offers a chance to develop and practice managerial skills including coaching, training, employee retention, merchandising, and compliance with health and safety standards.

7-Eleven demonstrates a strong commitment to employee success by providing comprehensive training to ensure confidence in delivering outstanding service at every customer visit. The company operates with a promote-from-within philosophy, offering clear paths for career advancement at all levels. Benefits associated with this role include 401k or RRSP plans based on location, premium pay for holidays worked, paid time off, comprehensive health coverage, monthly bonus/incentive potential, tuition reimbursement including GED support, and adoption assistance available in the U.S.

As an Assistant Store Leader, your responsibilities will include assisting in managing store employees through effective leadership and coaching, maintaining high levels of employee retention by identifying and developing qualified candidates, supporting merchandising and marketing initiatives, and handling cash and fuel transactions. You will also be expected to promote the company loyalty program, ensure the store remains clean and safe by adhering to health and sanitation procedures, and contribute to creating a positive shopping environment.

Candidates should possess excellent communication and interpersonal skills, be proficient with basic computer applications such as Microsoft Word and Excel, and have the ability to multitask in a physically active role that includes bending, standing, reaching, and occasional lifting of up to 50 pounds. While a high school diploma or GED is preferred, candidates with at least one year of retail management experience will also be considered. A valid driver's license and automotive liability insurance are required for the position.

7-Eleven is an Equal Opportunity Employer committed to workplace diversity, and it considers qualified applicants with criminal histories in accordance with the Los Angeles Fair Chance Initiative For Hiring. Applications to this role are accepted on an ongoing basis with no fixed deadline, reflecting 7-Eleven's continuous search for motivated leaders who want to contribute to shaping the future of convenience retailing.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Ability to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Ability to assist in implementing all merchandising and marketing programs
  • Competency in cash handling, fuel transactions, and promoting the loyalty program
  • Ability to maintain a clean, safe environment by complying with all health and sanitation procedures
  • Excellent oral and written communication skills
  • Proficient computer knowledge including Microsoft Word and Excel
  • High school diploma or GED preferred but not required for candidates with retail management experience
  • Valid driver’s license and automotive liability insurance
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds

Job Qualifications

  • High school diploma or GED preferred but not required for candidates with one year of retail management experience
  • Previous supervisory or management experience in retail
  • Excellent oral and written communication skills
  • Strong interpersonal and leadership abilities
  • Proficient computer skills including Microsoft Word and Excel
  • Valid driver’s license and automotive liability insurance
  • Ability to perform physical tasks including bending, standing, reaching, and lifting up to 50 pounds

Job Duties

  • Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Assist in implementing all merchandising and marketing programs
  • Handle cash, fuel transactions, and promote the loyalty program
  • Maintain a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and products are in-stock
  • Communicate effectively with employees and customers using excellent oral and written skills
  • Utilize proficiency in computer knowledge including Microsoft Word and Excel

Job Criteria

Experience

Mid Level (3-7 years)


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