Assistant Store Leader (Assistant Manager)

Hampton, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

401k plan

RRSP plan

premium pay

Paid PTO

health coverage

Monthly bonus

Tuition Reimbursement

Adoption assistance

Job Description

7-Eleven is a globally recognized convenience store brand with over 86,000 locations worldwide, making it the largest retailer in the world by store count. Known for revolutionizing the convenience store industry through innovative products, services, and fuel offerings, 7-Eleven is a leader in creating a seamless customer experience. The company is deeply committed to empowering its employees to excel and make meaningful contributions to their stores and communities. With a culture centered around customer satisfaction and employee growth, 7-Eleven promotes a dynamic work environment where team members are encouraged to "activate awesome" and grow both personally and professionally.

7-Eleven is currently hiring for the position of Retail Assistant Manager, an opportunity ideal for individuals who enjoy leadership roles within a management team and have prior supervisory experience. This position offers a full-time schedule and competitive pay, along with comprehensive management and leadership training aimed at preparing employees for future advancement within the company. The role of Retail Assistant Manager involves working closely with the Store Leader to oversee store operations, guide employee performance, and ensure high standards of customer service are consistently met. Candidates can expect to develop vital skills in retail leadership, customer service, cash handling, merchandising, and marketing program implementation.

The company takes pride in a strong "promote from within" philosophy, offering clear pathways to career advancement across all levels of the organization. Employees in this role receive extensive training that fosters confidence and competence, enabling them to effectively lead their teams and contribute to a safe, clean, and well-stocked store environment. The Retail Assistant Manager will play an instrumental role in employee development by identifying and nurturing future leaders, maintaining high employee retention rates, and encouraging a productive and positive workplace culture.

7-Eleven offers a robust benefits package that includes financial plans like 401k for U.S. employees and RRSP for Canadian employees, paid time off, health coverage, and special incentives like tuition reimbursement and adoption assistance. The company celebrates holidays with premium pay and also offers monthly bonus potential to recognize exceptional performance. Overall, a career as a Retail Assistant Manager at 7-Eleven provides an enriching opportunity to build leadership capabilities, work within a respected global brand, and enjoy meaningful benefits and growth potential.

Job Requirements

previous supervisory experience
ability to oversee customer service and lead store employees
competency in cash handling and fuel transactions
ability to implement merchandising and marketing programs
capability to maintain store cleanliness and safety
excellent communication and interpersonal skills
proficient computer skills with microsoft products
high school diploma or ged preferred or equivalent retail management experience
valid driver’s license with automotive insurance
physical ability to perform job duties including bending, standing, reaching, and lifting up to 50 pounds

Job Qualifications

high school diploma or ged preferred but not required with at least one year of retail management experience
strong oral and written communication skills
proficiency with microsoft word and excel
proven ability to lead and coach a team
experience in merchandising and marketing program implementation
familiarity with cash handling and transaction processes
ability to maintain cleanliness and safety standards
valid driver's license with automotive liability insurance
ability to multitask and physically perform job duties including standing, bending, reaching, and lifting up to 50 pounds

Job Duties

oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
assist in implementing all merchandising and marketing programs
handle cash processing, fuel transactions, and promote the loyalty program
maintain a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and fully stocked
communicate effectively with employees and customers using excellent oral and written skills
utilize computer knowledge to manage daily operational tasks