Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance
Job Description
7-Eleven is a globally recognized leader in the convenience retail industry, operating over 86,000 stores worldwide. As an iconic family of brands, 7-Eleven revolutionizes convenience, restaurants, and fuel through innovation, striving to be the customer's first choice. The company is committed to activating awesome by empowering its employees to make a meaningful impact in their stores and communities daily. Known for fostering a culture of growth and leadership, 7-Eleven focuses on promoting from within, ensuring every team member has opportunities for advancement and professional development. With a strong emphasis on customer service, employee training, and safety, the company provides a supportive environment for its workforce to succeed and thrive.
The Assistant Store Leader (Assistant Manager) role at 7-Eleven offers a dynamic and rewarding opportunity for individuals passionate about retail management and customer service leadership. This full-time position is designed for those who enjoy working as part of a management team and possess supervisory experience. The ideal candidate will be instrumental in supporting the Store Leader to oversee daily operations, ensuring the store runs smoothly and meets business goals. Responsibilities include customer service leadership, coaching and training employees, maintaining high standards of cleanliness and safety, managing cash and fuel transactions, implementing merchandising and marketing programs, and promoting the company’s loyalty program.
7-Eleven is dedicated to employee success by providing comprehensive training that equips the Assistant Store Leader with the skills needed to deliver exceptional customer service. The company’s supportive environment encourages leadership development and recognizes outstanding performance through monthly bonuses and incentives. The role demands a hands-on leader capable of fostering a positive work environment, maintaining high employee retention by attracting and developing talent, and ensuring that all store operations comply with corporate standards and health and sanitation regulations.
Additional benefits include access to 401k and RRSP plans depending on location, premium pay for holidays worked, paid time off plans, comprehensive health coverage, tuition reimbursement programs including GED completion assistance, and adoption support (US only). Candidates are expected to have effective communication skills, validated customer service and management experience, proficiency with Microsoft Office products such as Word and Excel, and a valid driver's license with ongoing automotive insurance coverage. Physical capability to perform tasks such as repeated bending, standing, reaching, and lifting up to 50 pounds is also required.
By joining 7-Eleven as an Assistant Store Leader, individuals become part of a dedicated team that values leadership, innovation, and community engagement. This role offers not only competitive pay but also a platform to develop career skills, lead teams, and make a significant contribution to the convenience retail industry in a fast-paced and supportive environment.
The Assistant Store Leader (Assistant Manager) role at 7-Eleven offers a dynamic and rewarding opportunity for individuals passionate about retail management and customer service leadership. This full-time position is designed for those who enjoy working as part of a management team and possess supervisory experience. The ideal candidate will be instrumental in supporting the Store Leader to oversee daily operations, ensuring the store runs smoothly and meets business goals. Responsibilities include customer service leadership, coaching and training employees, maintaining high standards of cleanliness and safety, managing cash and fuel transactions, implementing merchandising and marketing programs, and promoting the company’s loyalty program.
7-Eleven is dedicated to employee success by providing comprehensive training that equips the Assistant Store Leader with the skills needed to deliver exceptional customer service. The company’s supportive environment encourages leadership development and recognizes outstanding performance through monthly bonuses and incentives. The role demands a hands-on leader capable of fostering a positive work environment, maintaining high employee retention by attracting and developing talent, and ensuring that all store operations comply with corporate standards and health and sanitation regulations.
Additional benefits include access to 401k and RRSP plans depending on location, premium pay for holidays worked, paid time off plans, comprehensive health coverage, tuition reimbursement programs including GED completion assistance, and adoption support (US only). Candidates are expected to have effective communication skills, validated customer service and management experience, proficiency with Microsoft Office products such as Word and Excel, and a valid driver's license with ongoing automotive insurance coverage. Physical capability to perform tasks such as repeated bending, standing, reaching, and lifting up to 50 pounds is also required.
By joining 7-Eleven as an Assistant Store Leader, individuals become part of a dedicated team that values leadership, innovation, and community engagement. This role offers not only competitive pay but also a platform to develop career skills, lead teams, and make a significant contribution to the convenience retail industry in a fast-paced and supportive environment.
Job Requirements
- Ability to oversee and provide customer service leadership, training, and coaching for store employees
- Demonstrated strength in maintaining high employee retention
- Ability to assist in merchandising and marketing program implementation
- Competency in cash handling and fuel transactions
- Maintain a clean, safe environment by complying with all health and sanitation procedures
- Excellent oral and written communication skills
- Proficient computer knowledge (Microsoft products preferred Word, Excel)
- High school diploma or GED preferred but not required with retail management experience
- Valid driver’s license and automotive liability insurance
- Ability to multi-task and perform physical tasks including repeated bending, standing, reaching, and lifting up to 50 pounds
Job Qualifications
- High school diploma or GED preferred but not required with at least one year of retail management experience
- Previous supervisory or management experience
- Strong leadership and interpersonal skills
- Proficient computer knowledge, including Microsoft Word and Excel
- Effective oral and written communication skills
- Ability to multitask and manage various store functions simultaneously
Job Duties
- Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
- Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
- Assist in implementing all merchandising and marketing programs
- Handle cash transactions, fuel transactions, and promote the company loyalty program
- Ensure compliance with health and sanitation procedures to maintain a clean and safe environment
- Maintain store presentation and product stock levels
- Communicate effectively with employees and customers using excellent oral and written communication skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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