Assistant Store Leader (Assistant Manager)

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

401k plan

RRSP plan

Premium pay for holidays worked

Paid PTO Plans

comprehensive health coverage

Monthly bonus/incentive potential

Tuition Reimbursement

Job Description

7-Eleven is a leading global convenience retailer with over 86,000 locations worldwide, making it the largest retailer across the globe. As an iconic family of brands, 7-Eleven continuously transforms the convenience, restaurant, and fuel industries by integrating cutting-edge innovation and prioritizing customer satisfaction. The company prides itself on empowering its employees to "activate awesome," encouraging them to make a meaningful impact within their stores and local communities. With a strong focus on career growth and development, 7-Eleven offers a supportive environment that nurtures leadership skills and promotes from within. The brand emphasizes dedication to success through comprehensive training and a commitment to excellent customer service.

The role of Assistant Store Leader (Assistant Manager) at 7-Eleven is designed for individuals who embrace leadership and thrive working as part of a dynamic management team. Ideal candidates will have previous supervisory experience and a passion for retail management. As a Retail Assistant Manager, you will support the Store Leader in overseeing store operations while providing exceptional customer service leadership. This full-time position offers meaningful management experience with competitive pay, robust training, and advancement opportunities. Duties include coaching and training store employees, assisting with merchandising and marketing initiatives, managing cash and fuel transactions, and maintaining a clean and safe store environment. This role requires excellent communication skills, proficiency in computer applications such as Microsoft Word and Excel, and the ability to multitask, including occasional physical demands like bending, standing, reaching, and lifting up to 50 pounds.

7-Eleven offers an array of valuable benefits such as comprehensive health coverage, 401k and RRSP plans depending on location, paid time off, premium holiday pay, incentives such as monthly bonuses, tuition reimbursement programs including GED support, and adoption assistance for U.S. employees. The company is committed to diversity and equal employment opportunity, ensuring a welcoming workplace for all employees. Candidates are expected to hold a valid driver’s license and automotive liability insurance during employment. A high school diploma or GED is preferred, though candidates with at least one year of retail management experience will also be considered. This position is located at Speedway, 4902 Verona Road, Madison, Wisconsin, and reflects 7-Eleven's ongoing investment in its future and the success of its employees.

Job Requirements

Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
Ability to assist in implementing all merchandising and marketing programs
Competency in cash handling, fuel transactions, and promoting the loyalty program
Demonstrated ability maintaining a clean, safe environment by complying with health and sanitation procedures to ensure the store is presentable and stocked
Excellent oral and written communication and intrapersonal skills
Proficient computer knowledge especially Microsoft Word and Excel
High school diploma or GED preferred but not required with at least one year of retail management experience
Valid driver’s license from the state of residence and automotive liability insurance during employment
Ability to multi-task, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Job Qualifications

Previous supervisory or retail management experience
Strong leadership and coaching skills
Excellent oral and written communication skills
Proficient computer knowledge, especially Microsoft Word and Excel
Ability to multitask and handle physical requirements such as bending, standing, reaching, and occasional lifting
Valid driver’s license and automotive liability insurance
High school diploma or GED preferred but not required with retail management experience

Job Duties

Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
Assist in implementing merchandising and marketing programs
Manage cash handling, fuel transactions, and promote the loyalty program
Maintain a clean, safe store environment by complying with health and sanitation procedures
Ensure the store is presentable and fully stocked
Perform administrative tasks using computer applications such as Microsoft Word and Excel