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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus/incentive potential
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in the convenience retail industry with over 86,000 locations worldwide, making it the largest convenience retailer on the planet. Founded with a mission to revolutionize convenience, restaurants, and fuel through cutting-edge innovation, 7-Eleven continuously strives to be the first choice for customers everywhere. The company values its employees highly and empowers them to "activate awesome" by making meaningful impacts in their stores and communities every day. As a corporate store located in Portsmouth Heights, Virginia, this 7-Eleven branch is part of a well-established brand that prioritizes customer satisfaction, operational excellence, and innovation.

The role of Assistant Store Leader (Assistant Manager) at this 7-Eleven store provides a unique opportunity for individuals eager to grow within a dynamic and supportive management team. This full-time position offers valuable leadership experience complemented by competitive pay and a comprehensive benefits package. The Assistant Store Leader Trainee will work closely with the Store Leader to oversee store operations, ensuring exceptional customer service and efficient business practices. This position is ideal for candidates who have previous supervisory or retail management experience and a passion for leading teams toward success.

An Assistant Store Leader at 7-Eleven takes on significant responsibility to ensure daily store functions run smoothly. This role includes coaching and training store employees, driving sales through merchandise and marketing initiatives, handling cash and fuel transactions accurately, and maintaining a safe, clean, and attractive store environment. The company is focused and dedicated to your success, offering robust training programs to help you confidently lead your team while providing outstanding service to customers. Advancement opportunities abound within 7-Eleven's strong "promote from within" philosophy, which encourages employee growth throughout all levels of the organization.

Working as an Assistant Store Leader means being part of a vibrant work culture that values leadership, operational excellence, and community engagement. You will have the opportunity to develop leadership skills by managing employee retention through identifying qualified applicants, empowering staff, and boosting productivity. You’ll assist in implementing merchandising and marketing programs, fostering a positive shopping experience for customers, and increasing loyalty program participation. Proficiency in computer applications such as Microsoft Word and Excel is desirable, alongside excellent communication and interpersonal skills.

Physically, this role requires the ability to multitask effectively, including tasks that involve bending, standing, reaching, and occasionally lifting items up to 50 pounds. A valid driver's license and automotive liability insurance are also required for candidates to fulfill job responsibilities relating to the store and corporate business requirements.

In summary, this Assistant Store Leader position is a rewarding career step for someone who is enthusiastic about retail leadership and customer service excellence within a globally recognized convenience store brand. The 7-Eleven Portsmouth Heights corporate store offers the stability of a large corporate brand combined with the excitement and daily challenges of store management. Joining 7-Eleven means joining a forward-thinking and inclusive company that cares about its employees and customers alike and is committed to workplace diversity and employee development. The job offers a competitive salary, a comprehensive benefits package including health coverage, retirement plans, paid time off, tuition reimbursement, and more. If you are looking to launch or advance your career in retail management, this role could be the perfect fit for you.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching
  • Demonstrated strength maintaining high retention through identifying qualified applicants, developing leaders, and empowering employees
  • Ability to assist in implementing merchandising and marketing programs
  • Competency in cash handling and fuel transactions
  • Ability to maintain a clean and safe store environment following health and sanitation procedures
  • Excellent communication and interpersonal skills
  • Proficiency in computer knowledge with Microsoft products preferred
  • High School diploma or GED preferred but not required with at least one year retail management experience
  • Valid driver’s license and automotive liability insurance
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Job Qualifications

  • High School diploma or GED preferred but not required with at least one year of retail management experience
  • Previous supervisory experience in retail or a related field
  • Strong leadership and team-building skills
  • Proficient in computer applications such as Microsoft Word and Excel
  • Excellent oral and written communication skills
  • Ability to multi-task and perform physical tasks including bending, standing, reaching, and lifting up to 50 pounds
  • Valid driver’s license and automotive liability insurance during course of employment

Job Duties

  • Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Assist in implementing all merchandising and marketing programs
  • Handle cash and fuel transactions accurately and promote the store's loyalty program
  • Ensure a clean, safe, and compliant store environment by following health and sanitation procedures and keeping products in stock
  • Communicate effectively using excellent oral and written communication and interpersonal skills
  • Utilize computer programs such as Microsoft Word and Excel proficiently to support store operations

Job Criteria

Experience

Mid Level (3-7 years)


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