
Job Overview
Compensation
Hourly
Range $16.00 - $19.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career Development
Job Description
Kroger is one of the largest supermarket chains in the United States, operating thousands of stores nationwide. Renowned for providing quality food products, exceptional customer service, and a comprehensive shopping experience, Kroger emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety. As a leader in the retail grocery industry, Kroger strives to maintain its best-in-class reputation by constantly innovating and focusing on customer satisfaction. The company culture promotes teamwork, continuous improvement, and a commitment to community engagement, making it an employer of choice for individuals aspiring to work in dynamic retail environments.
The role of Assistant Store Manager at Kroger is essential in supporting store management and associates to achieve operational excellence and positive customer experiences. This position requires learning the operations of all departments and sharing responsibility for the store's performance across various areas, including human resources, scheduling, security, maintenance, safety, sanitation, ordering, and administrative duties. The Assistant Store Manager acts as a key player in executing merchandising and operational initiatives and plays a vital role in team leadership by motivating associates and driving sales.
In the absence of the Store Manager, the Assistant Store Manager is responsible for managing total store operations, ensuring that sales, wage, and profit budgets are met or exceeded. This includes working closely with department heads and store associates to identify opportunities, develop solutions, and implement action plans that align with company goals. Promoting the company's core values, maintaining compliance with federal, state, and local laws, and fostering an inclusive workplace culture are crucial aspects of this role.
Responsibilities also involve regular communication with associates to enhance job performance and customer service, conducting performance reviews, and managing labor and supply costs effectively. The Assistant Store Manager serves as a liaison between store, district managers, and coordinators, ensuring execution of merchandising plans and operational programs. This leadership position demands proactive engagement with the local community and, if applicable, collaboration with union representatives.
Overall, the Assistant Store Manager position at Kroger offers a challenging yet rewarding opportunity for individuals with retail management experience or equivalent skills to advance their careers in a supportive and growth-oriented environment. The role emphasizes both strategic and hands-on management, requiring strong interpersonal skills, leadership, and a dedication to excellence in retail operations.
The role of Assistant Store Manager at Kroger is essential in supporting store management and associates to achieve operational excellence and positive customer experiences. This position requires learning the operations of all departments and sharing responsibility for the store's performance across various areas, including human resources, scheduling, security, maintenance, safety, sanitation, ordering, and administrative duties. The Assistant Store Manager acts as a key player in executing merchandising and operational initiatives and plays a vital role in team leadership by motivating associates and driving sales.
In the absence of the Store Manager, the Assistant Store Manager is responsible for managing total store operations, ensuring that sales, wage, and profit budgets are met or exceeded. This includes working closely with department heads and store associates to identify opportunities, develop solutions, and implement action plans that align with company goals. Promoting the company's core values, maintaining compliance with federal, state, and local laws, and fostering an inclusive workplace culture are crucial aspects of this role.
Responsibilities also involve regular communication with associates to enhance job performance and customer service, conducting performance reviews, and managing labor and supply costs effectively. The Assistant Store Manager serves as a liaison between store, district managers, and coordinators, ensuring execution of merchandising plans and operational programs. This leadership position demands proactive engagement with the local community and, if applicable, collaboration with union representatives.
Overall, the Assistant Store Manager position at Kroger offers a challenging yet rewarding opportunity for individuals with retail management experience or equivalent skills to advance their careers in a supportive and growth-oriented environment. The role emphasizes both strategic and hands-on management, requiring strong interpersonal skills, leadership, and a dedication to excellence in retail operations.
Job Requirements
- High school diploma/ged
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
Job Qualifications
- High school diploma/ged
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
- retail management experience and knowledge of all aspects of store operations
- staff supervisory experience
Job Duties
- Learn the operations of all departments and the duties of store management
- share responsibility for store performance in all areas of operation/human resources
- perform scheduling, security, maintenance, safety, sanitation, ordering, administration and human resource-related duties
- demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
- assist store manager in leading teams in planning, implementing and executing merchandising/operating initiatives
- assist store manager with developing action plans/communications to associates on Associate Insight survey results
- work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation
- role model/demand a highest level of customer service and solve associate/customer issues/concerns
- manage total store operations in store manager’s absence
- achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals such as safety and shrink
- drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department’s contribution
- assist store manager in regular store-level financial performance discussions with associates regarding developing budgets such as sales, shrink, labor expenses, other expenses and other targeted goals
- analyze/respond to competitive landscape within district/division
- demonstrate inclusionary leadership and expect inclusive behavior from associates
- utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and ensure implementation/execution of division merchandising plans
- promote/support strong relationships with local community organizations in store’s surrounding area
- assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
- communicate necessary information to associates to help them effectively carry out duties
- serve as liaison to store/district managers and coordinators on effectiveness of division merchandising/operational plans/programs
- assist store manager in staffing, reducing turnover and increasing retention
- provide timely individual/department performance feedback to department heads and associates
- assist with labor management and supply costs on a daily basis to meet customer service/financial targets
- ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies
- supervise and coach direct reports on the performance of their duties
- complete performance reviews and provide feedback to direct reports
- must be able to perform the essential functions of the position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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