Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Life insurance
Vision Insurance
Job Description
Kroger is a leading retail company operating one of the largest supermarket chains in the United States. Known for its commitment to quality, customer service, and community engagement, Kroger specializes in providing fresh and affordable groceries, household essentials, and a variety of specialty products to millions of customers nationwide. Founded over a century ago, Kroger has grown into a trusted name in retail, consistently focusing on innovation, sustainability, and enhancing the shopping experience. As a customer-focused organization, Kroger emphasizes the core values of respect, honesty, integrity, diversity, inclusion, and safety across all its stores.
The company is currently seeking a dedicated and motivated individual to join their team as an Assistant Store Manager. This role is critical in supporting the store manager in driving store performance by overseeing daily operations and managing human resources functions effectively. The Assistant Store Manager will learn the operations of all store departments and the duties of store management to share responsibility for the store's overall success.
This full-time position offers the opportunity to work in a dynamic retail environment where leadership skills and operational expertise are highly valued. The Assistant Store Manager will be tasked with scheduling, security, maintenance, safety, sanitation, ordering, administrative responsibilities, and human resource-related duties. By embodying Kroger's core values, the successful candidate will contribute to a respectful, inclusive, and safe workplace culture while ensuring excellent customer service.
As an integral part of the management team, the Assistant Store Manager will assist in leading teams to enhance merchandising and operational initiatives, developing action plans based on employee feedback, and addressing store opportunities with timely solutions. They will play a key role in motivating associates, resolving customer and employee issues, and maintaining high levels of customer satisfaction. The role includes managing store operations in the manager's absence, achieving budgeted sales and profit goals, reducing shrink, and promoting safety.
In addition, this position involves collaborating with department heads and associates to maximize sales and profitability, analyzing the competitive landscape, fostering inclusive leadership, and building strong community and union relationships where applicable. The Assistant Store Manager will also be responsible for communicating vital information to associates, supporting staffing efforts to reduce turnover, providing performance feedback, and ensuring compliance with all relevant laws and company policies.
This position offers a challenging and rewarding career path for individuals with retail management aspirations who are eager to develop their skills in a supportive corporate culture oriented toward growth and customer excellence. Candidates selected for this role will benefit from a clear path of professional development, opportunities to enhance leadership capabilities, and the chance to impact store success directly while working alongside an experienced management team.
The company is currently seeking a dedicated and motivated individual to join their team as an Assistant Store Manager. This role is critical in supporting the store manager in driving store performance by overseeing daily operations and managing human resources functions effectively. The Assistant Store Manager will learn the operations of all store departments and the duties of store management to share responsibility for the store's overall success.
This full-time position offers the opportunity to work in a dynamic retail environment where leadership skills and operational expertise are highly valued. The Assistant Store Manager will be tasked with scheduling, security, maintenance, safety, sanitation, ordering, administrative responsibilities, and human resource-related duties. By embodying Kroger's core values, the successful candidate will contribute to a respectful, inclusive, and safe workplace culture while ensuring excellent customer service.
As an integral part of the management team, the Assistant Store Manager will assist in leading teams to enhance merchandising and operational initiatives, developing action plans based on employee feedback, and addressing store opportunities with timely solutions. They will play a key role in motivating associates, resolving customer and employee issues, and maintaining high levels of customer satisfaction. The role includes managing store operations in the manager's absence, achieving budgeted sales and profit goals, reducing shrink, and promoting safety.
In addition, this position involves collaborating with department heads and associates to maximize sales and profitability, analyzing the competitive landscape, fostering inclusive leadership, and building strong community and union relationships where applicable. The Assistant Store Manager will also be responsible for communicating vital information to associates, supporting staffing efforts to reduce turnover, providing performance feedback, and ensuring compliance with all relevant laws and company policies.
This position offers a challenging and rewarding career path for individuals with retail management aspirations who are eager to develop their skills in a supportive corporate culture oriented toward growth and customer excellence. Candidates selected for this role will benefit from a clear path of professional development, opportunities to enhance leadership capabilities, and the chance to impact store success directly while working alongside an experienced management team.
Job Requirements
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
Job Qualifications
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
- retail management experience and knowledge of all aspects of store operations
- staff supervisory experience
Job Duties
- Learn the operations of all departments and the duties of store management
- share responsibility for store performance in all areas of operation/human resources
- perform scheduling, security, maintenance, safety, sanitation, ordering, administration and human resource-related duties
- demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
- assist store manager in leading teams in planning, implementing and executing merchandising/operating initiatives
- assist store manager with developing action plans/communications to associates on Associate Insight survey results
- work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation
- role model and demand a highest level of customer service and solve associate/customer issues/concerns
- manage total store operations in store manager’s absence
- achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g., safety, shrink)
- drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department’s contribution
- assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety)
- analyze/respond to competitive landscape within district/division
- demonstrate inclusionary leadership
- expect inclusive behavior from associates
- utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and ensure implementation/execution of division merchandising plans
- promote/support strong relationships with local community organizations in store’s surrounding area
- assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
- communicate necessary information to associates to help them effectively carry out duties
- serve as liaison to store/district managers and coordinators on effectiveness of division merchandising/operational plans/programs
- assist store manager in staffing, reducing turnover and increasing retention
- provide timely individual/department performance feedback to department heads and associates
- assist with labor management and supply costs on a daily basis to meet customer service/financial targets
- ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies
- supervise and coach direct reports on the performance of their duties
- complete performance reviews and provide feedback to direct reports
- must be able to perform the essential functions of the position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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