
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career Development
Job Description
Kroger is one of the largest retail supermarket chains in the United States, renowned for its commitment to quality, exceptional customer service, and community engagement. As a dynamic, customer-focused company, Kroger operates a variety of grocery stores and supermarkets that serve millions of customers every day. With a strong emphasis on respect, honesty, integrity, diversity, inclusion, and safety, Kroger fosters a supportive and respectful work culture where employee growth and customer satisfaction are top priorities.
This role as an Assistant Store Manager at Kroger is pivotal for supporting store leadership in delivering outstanding results across all departmental operations. The position involves shared responsibility for the store's overall performance, including adherence to human resources policies, scheduling, security, maintenance, safety, sanitation, ordering, and administrative functions. This role demands leadership that exemplifies the company’s core values while motivating team members to achieve excellence in customer service and operational efficiency.
The Assistant Store Manager works closely with the Store Manager and department heads to lead teams effectively in implementing merchandising and operational initiatives. This includes developing and communicating action plans and fostering an environment of open and clear communication that enhances associate engagement and productivity. The position also involves detailed financial oversight including budgeting for sales, labor costs, and profit targets, as well as driving sales growth and minimizing shrinkage through strategic leadership and coaching.
The successful candidate will have the opportunity to manage a wide range of store operations in the absence of the Store Manager, taking responsibility for cultivating a positive shopping experience for customers and fostering associate development. Emphasis is placed on solving customer and associate concerns promptly and efficiently, ensuring that the store operates smoothly and meets its financial and service goals.
In addition to managing daily store operations, the role includes promoting strong relationships with local community organizations and maintaining productive unions and business relations if applicable. The Assistant Store Manager also plays a key role in labor management, staffing retention, performance feedback, and compliance with federal, state, and local regulations. With a focus on inclusionary leadership, the role expects inclusive behavior from all team members, supporting a diverse workplace that thrives on mutual respect and shared success.
This employment opportunity is ideal for individuals with retail management experience who are eager to grow their leadership skills within a respected and forward-thinking company. The position requires a minimum of a high school diploma or GED and at least one year of managerial experience in a retail or service capacity. Prior supervisory experience and a comprehensive understanding of store operations are highly desired. This position offers a chance to be an integral part of a company that values its associates and customers, providing a rewarding career path with competitive benefits.
This role as an Assistant Store Manager at Kroger is pivotal for supporting store leadership in delivering outstanding results across all departmental operations. The position involves shared responsibility for the store's overall performance, including adherence to human resources policies, scheduling, security, maintenance, safety, sanitation, ordering, and administrative functions. This role demands leadership that exemplifies the company’s core values while motivating team members to achieve excellence in customer service and operational efficiency.
The Assistant Store Manager works closely with the Store Manager and department heads to lead teams effectively in implementing merchandising and operational initiatives. This includes developing and communicating action plans and fostering an environment of open and clear communication that enhances associate engagement and productivity. The position also involves detailed financial oversight including budgeting for sales, labor costs, and profit targets, as well as driving sales growth and minimizing shrinkage through strategic leadership and coaching.
The successful candidate will have the opportunity to manage a wide range of store operations in the absence of the Store Manager, taking responsibility for cultivating a positive shopping experience for customers and fostering associate development. Emphasis is placed on solving customer and associate concerns promptly and efficiently, ensuring that the store operates smoothly and meets its financial and service goals.
In addition to managing daily store operations, the role includes promoting strong relationships with local community organizations and maintaining productive unions and business relations if applicable. The Assistant Store Manager also plays a key role in labor management, staffing retention, performance feedback, and compliance with federal, state, and local regulations. With a focus on inclusionary leadership, the role expects inclusive behavior from all team members, supporting a diverse workplace that thrives on mutual respect and shared success.
This employment opportunity is ideal for individuals with retail management experience who are eager to grow their leadership skills within a respected and forward-thinking company. The position requires a minimum of a high school diploma or GED and at least one year of managerial experience in a retail or service capacity. Prior supervisory experience and a comprehensive understanding of store operations are highly desired. This position offers a chance to be an integral part of a company that values its associates and customers, providing a rewarding career path with competitive benefits.
Job Requirements
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
Job Qualifications
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- store manager/district manager or direct manager approval
- retail management experience and knowledge of all aspects of store operations
- staff supervisory experience
Job Duties
- Learn the operations of all departments and the duties of store management
- share responsibility for store performance in all areas of operation and human resources
- perform scheduling, security, maintenance, safety, sanitation, ordering, administration and human resource-related duties
- demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service and relations
- assist store manager in leading teams in planning, implementing and executing merchandising and operating initiatives
- assist store manager with developing action plans and communications to associates on Associate Insight survey results
- work with department heads and store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation
- role model and demand highest level of customer service and solve associate/customer issues/concerns
- manage total store operations in store manager’s absence
- achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g., safety, shrink)
- drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department’s contribution
- assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety)
- analyze/respond to competitive landscape within district/division
- demonstrate inclusionary leadership and expect inclusive behavior from associates
- utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and ensure implementation/execution of division merchandising plans
- promote/support strong relationships with local community organizations in store’s surrounding area
- assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
- communicate necessary information to associates to help them effectively carry out duties
- serve as liaison to store/district managers and coordinators on effectiveness of division merchandising/operational plans/programs
- assist store manager in staffing, reducing turnover and increasing retention
- provide timely individual/department performance feedback to department heads and associates
- assist with labor management and supply costs on a daily basis to meet customer service/financial targets
- ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies
- supervise and coach direct reports on the performance of their duties
- complete performance reviews and provide feedback to direct reports
- must be able to perform the essential functions of the position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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