Assistant Store Leader

Kroger is a renowned leader in the retail grocery industry, operating a vast network of supermarkets and stores across the United States. As a company, Kroger is dedicated to providing high-quality products, exceptional customer service, and fostering a culture rooted in respect, honesty, integrity, diversity, inclusion, and safety. Established as one of the largest retailers in the country, Kroger prides itself on not only meeting the grocery and household needs of millions of customers every day but also emphasizing the growth and development of its associates in a supportive and inclusive environment.

This role is centered around the crucial position of assisting the store management team in all areas of store operations and human resources responsibilities. The position demands a proactive approach to learning and understanding the functions of all store departments to ensure smooth and efficient daily operations. The individual will share accountability for the store’s performance across diverse operational areas including scheduling, security, maintenance, safety, sanitation, ordering, administration, and human resource-related duties. Demonstrating and upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety is a foundational part of the role.

The assistant store manager will collaborate closely with store managers and associates to cultivate an excellent customer shopping experience and foster associate engagement in customer service and relations. Leadership in planning, implementing, and executing merchandising and operating initiatives will be a prime responsibility, as will developing action plans based on associate feedback to continuously improve store performance.

This role requires managing multiple priorities — from driving sales and achieving budgets, including wage and profit objectives, to promoting a culture of inclusion and strong community relationships. The assistant store manager will also play a key role in staffing, retention, labor management, and compliance with federal, state, and local laws and company policies. They must be capable of stepping in to manage the entire store operation in the store manager’s absence, ensuring all departments work cohesively towards shared goals.

Moreover, this position involves coaching and supervising direct reports, providing timely feedback, and aiding in the professional development of department heads and associates. Communication is essential to this role, as the assistant store manager serves as a liaison between store staff and higher management, ensuring the smooth flow of information and effective implementation of division merchandising and operational plans.

Ideal candidates will have a minimum of a high school diploma or GED, a year of relevant management experience, and approval from higher management. Prior retail management experience and staff supervisory capabilities are highly desirable. This role is perfect for individuals looking to grow within a major retail organization and develop a comprehensive understanding of store operations and team leadership in a fast-paced environment. Kroger offers an enriching workplace with a focus on integrity, community involvement, and continuous improvement for both employees and customers alike.