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Assistant Starbucks Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Employee Discounts
Career growth opportunities
flexible scheduling
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

The University of Utah Campus Store is a distinguished retail establishment that serves a vibrant community of over 40,000 students, faculty, and staff, along with numerous visitors annually. Recognized as one of the top 15 institutionally operated stores in the nation, the Campus Store provides an exceptional shopping experience through a diverse range of merchandise and services. Among its key features are two Starbucks franchise locations situated within the University Campus Store and the Marriott Library, integral parts of the university's ecosystem that cater to the diverse needs of the campus community. The Campus Store is committed to fostering a... Show More

Job Requirements

  • Five years of experience in related field with two years working as supervisor or equivalency one year of education can be substituted for two years of related work experience
  • Knowledge of related trade or department specific equipment systems and procedures
  • Demonstrated organizational human relations and effective communication skills
  • Applicants must demonstrate potential ability to perform essential functions of the job as outlined in the position description

Job Qualifications

  • Five years of experience in a related field with at least two years as a supervisor or equivalent demonstrated organizational human relations and communication skills
  • Demonstrated leadership experience in retail food service or coffee environment preferably in high-volume setting
  • Strong ability to lead coach and develop teams including training and mentoring staff
  • Excellent customer service and interpersonal skills with ability to handle concerns and build positive relationships
  • Experience supporting operations across multiple locations or teams preferred
  • Ability to work effectively in fast-paced dynamic environment managing competing priorities
  • Strong organizational time management and multitasking skills
  • Experience with inventory management ordering processes and cost control practices
  • Basic understanding of financial reporting including sales labor and expense management
  • Proficiency with point-of-sale systems and standard computer applications
  • Knowledge of food safety sanitation standards and health regulations
  • Flexibility to work variable schedules including early mornings evenings weekends and peak academic periods

Job Duties

  • Support the Store Manager in daily operations of two Starbucks locations ensuring consistent execution of brand and service standards
  • Supervise coach and develop baristas and shift supervisors assist with hiring onboarding and ongoing training
  • Provide leadership coverage across both locations ensuring continuity of operations and effective communication
  • Monitor and analyze sales labor and operational reports identify trends and assist in implementing strategies to improve performance
  • Assist in managing staff schedules to ensure appropriate coverage during peak and non-peak hours
  • Oversee inventory management including ordering receiving and tracking products to minimize waste and maintain stock
  • Ensure a high level of customer satisfaction by addressing concerns resolving complaints and modeling service excellence
  • Maintain compliance with health safety sanitation and university policies meeting all regulatory and operational standards
  • Support visual merchandising store organization and cleanliness to create a welcoming environment
  • Act as Manager-on-Duty making operational decisions and responding to issues in real time
  • Foster a collaborative team culture aligned with university values and Starbucks service principles

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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