Assistant Starbucks Manager

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $20.00 - $23.00

Work Schedule

Standard Hours

Weekend Shifts

Night Shifts

Benefits

Employee Discounts

Career growth opportunities

flexible scheduling

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Job Description

The University of Utah Campus Store is a distinguished retail establishment that serves a vibrant community of over 40,000 students, faculty, and staff, along with numerous visitors annually. Recognized as one of the top 15 institutionally operated stores in the nation, the Campus Store provides an exceptional shopping experience through a diverse range of merchandise and services. Among its key features are two Starbucks franchise locations situated within the University Campus Store and the Marriott Library, integral parts of the university's ecosystem that cater to the diverse needs of the campus community. The Campus Store is committed to fostering a welcoming and inclusive environment that supports both personal and professional growth for its employees, continuously emphasizing quality service, operational excellence, and community engagement. Employees benefit from competitive advantages such as flexible scheduling, employee discounts, and clear opportunities for career advancement within the retail sector at the university. More details about the store's mission and values can be explored via their website at www.store.utah.edu.

The role of Assistant Starbucks Manager at the University of Utah Campus Store is an exciting leadership opportunity designed for a motivated individual ready to contribute to operational success and customer satisfaction across multiple Starbucks locations. This full-time role, offering a pay range of $20.00 to $23.00 per hour depending on experience, requires the candidate to support the Store Manager by overseeing the daily operations of two Starbucks franchise shops, located within the Campus Store and Marriott Library. The Assistant Manager will play a pivotal role in ensuring brand consistency, operational integrity, and excellent service standards across both sites. This includes supervising and developing teams, managing inventory and schedules, analyzing sales and labor metrics, and maintaining compliance with health and safety regulations. The position demands strong organizational skills, the ability to multitask effectively in a fast-paced environment, and the capacity to serve as a leader both on and off the floor. The opportunity to work within a supportive university environment alongside a dedicated team further enhances this position's appeal for those with a passion for retail management and customer service excellence. With work hours averaging 40 per week, including early mornings, evenings, weekends, and some holidays, the Assistant Manager will help drive a team culture aligned with university values and Starbucks standards. This role also requires proactive problem-solving skills and the ability to balance competing priorities effectively.

Job Requirements

Five years of experience in related field with two years working as supervisor or equivalency one year of education can be substituted for two years of related work experience
Knowledge of related trade or department specific equipment systems and procedures
Demonstrated organizational human relations and effective communication skills
Applicants must demonstrate potential ability to perform essential functions of the job as outlined in the position description

Job Qualifications

Five years of experience in a related field with at least two years as a supervisor or equivalent demonstrated organizational human relations and communication skills
Demonstrated leadership experience in retail food service or coffee environment preferably in high-volume setting
Strong ability to lead coach and develop teams including training and mentoring staff
Excellent customer service and interpersonal skills with ability to handle concerns and build positive relationships
Experience supporting operations across multiple locations or teams preferred
Ability to work effectively in fast-paced dynamic environment managing competing priorities
Strong organizational time management and multitasking skills
Experience with inventory management ordering processes and cost control practices
Basic understanding of financial reporting including sales labor and expense management
Proficiency with point-of-sale systems and standard computer applications
Knowledge of food safety sanitation standards and health regulations
Flexibility to work variable schedules including early mornings evenings weekends and peak academic periods

Job Duties

Support the Store Manager in daily operations of two Starbucks locations ensuring consistent execution of brand and service standards
Supervise coach and develop baristas and shift supervisors assist with hiring onboarding and ongoing training
Provide leadership coverage across both locations ensuring continuity of operations and effective communication
Monitor and analyze sales labor and operational reports identify trends and assist in implementing strategies to improve performance
Assist in managing staff schedules to ensure appropriate coverage during peak and non-peak hours
Oversee inventory management including ordering receiving and tracking products to minimize waste and maintain stock
Ensure a high level of customer satisfaction by addressing concerns resolving complaints and modeling service excellence
Maintain compliance with health safety sanitation and university policies meeting all regulatory and operational standards
Support visual merchandising store organization and cleanliness to create a welcoming environment
Act as Manager-on-Duty making operational decisions and responding to issues in real time
Foster a collaborative team culture aligned with university values and Starbucks service principles