Assistant Special Events Manager Seasonal – Guest Services

Gaylord Hotels, a distinctive brand under the Marriott International portfolio, is renowned for its expertise and leadership in delivering exceptional meetings and experiences. Located at 6700 N Gaylord Rockies Blvd in Aurora, Colorado, this full-time management position is an exciting opportunity within a vibrant hospitality environment. Gaylord Hotels pride themselves on creating environments, services, and programming that bring people together in extraordinary ways, driven by a team of passionate associates known as STARs. These STARs are known for their creativity, entrepreneurial spirit, and dedication to offering thoughtful, big-hearted service to guests. The company offers endless career opportunities, comprehensive benefits, and a culture centered on inclusivity and celebration of diverse backgrounds. The Gaylord brand under Marriott International ensures that employees have access to numerous resources that support both personal and career growth. Being part of Gaylord means more than just working in a traditional hotel setting; it means engaging with a global team and becoming the best version of oneself. The role is situated in a dynamic setting where meetings, special events, and entertainment converge, allowing employees to leverage their skills in a high-energy, guest-focused atmosphere. The pay range for this management role is $28.35 to $30.27 per hour, with eligibility for bonuses, reflecting the company’s recognition of performance and dedication.

This management position involves assisting in the planning and execution of meetings and special events, ensuring seamless transitions from sales to operations and back, and leading the team to exceed daily and weekly goals across multiple metrics, including sales, attendance, guest satisfaction, and safety. The role demands a proactive approach to implementing departmental strategies, contributing to business growth and successful event experiences. The successful candidate will develop strong relationships with vendors to enhance services and revenue opportunities, manage departmental budgets and inventory effectively, and uphold exceptional customer service standards. Engaging with guests for feedback, resolving complaints, and fostering an atmosphere of continuous improvement are vital components of this role. Additionally, the position involves human resources activities such as interviewing, training, appraising, and supporting employee development while emphasizing safety and operational excellence. Overall, the role requires a versatile, motivated individual committed to delivering memorable experiences and supporting the overall goals of the property within the hospitality industry.