Assistant Special Event Manager Seasonal - Entertainment

Marriott International is a globally recognized hospitality leader known for its exceptional service and innovative approach to guest experiences. As a multinational company, Marriott operates a broad portfolio of hotels and resorts, including its distinctive Gaylord Hotels brand. Gaylord Hotels are renowned for delivering vibrant and unique environments where meetings, events, and leisure blend seamlessly. This dynamic company is dedicated to providing enriching experiences for guests while fostering an inclusive culture for its employees, whom it refers to as STARs. Rooted deeply in expertise and leadership in meetings and experiences, Gaylord Hotels stand out by offering extensive career opportunities, professional development, and an empowering workplace environment. Located in Aurora, Colorado, Gaylord Rockies Resort & Convention Center exemplifies this mission with its spectacular meeting spaces, world-class amenities, and innovative event offerings. This venue is a vibrant hub for business and leisure travelers seeking exceptional service and memorable experiences. The Gaylord Rockies Resort is a part of the Marriott International family, combining global hospitality standards with local charm and uniqueness. The establishment's commitment to guest satisfaction, community engagement, and employee growth makes it a desirable workplace for professionals passionate about the hospitality industry.

This position is a full-time, seasonal management role based at the Gaylord Rockies Resort in Aurora, Colorado. It offers a competitive pay range of $28.35 to $30.27 per hour with bonus eligibility, emphasizing both performance and dedication. The role centers around assisting in planning and executing meetings and special events, ensuring flawless operations, and liaising between sales and operational teams to facilitate smooth transitions and success. The position also involves leading a team to consistently achieve and exceed daily and weekly goals related to sales, attendance, guest satisfaction, and safety. Candidates are expected to be proactive in analyzing competitive offerings and trends to keep their events fresh and attractive. The role requires managing profitability by developing relationships with vendors, creating upselling opportunities, controlling expenses, and optimizing merchandise sales. Exceptional customer service is paramount, with responsibilities including setting positive guest relations examples, addressing feedback and complaints promptly, and fostering an engaging environment for employees to excel in service. Additionally, the position entails human resources management activities such as interviewing, training staff, conducting performance appraisals, and ensuring workplace safety and security. Marriott International values diversity and inclusion and commits to equal opportunity employment practices. The company supports its employees with a comprehensive benefits package designed to support personal and career growth, promoting a balanced and fulfilling work-life dynamic. By joining Gaylord Hotels under Marriott International, employees become part of a globally respected brand with limitless possibilities for advancement and development. This role offers the chance to contribute to and thrive within a thriving hospitality environment that values creativity, teamwork, and guest-centered excellence.