Assistant Special Event Manager Seasonal - Entertainment

Marriott International, a global leader in the hospitality industry, proudly operates a diverse portfolio of hotels and resorts, including the prestigious Gaylord Hotels brand. Known for delivering exceptional guest experiences, Marriott values creativity, diversity, and commitment to service. Gaylord Hotels focuses on bringing people together through meetings, events, and experiences, providing thoughtful and heartfelt service that fosters memorable stays and engagements.

This role is centered at Gaylord Hotels, an integral part of Marriott International, offering more than a traditional hotel experience. The organization is committed to fostering a workplace where employees, known as STARs, thrive creatively and professionally. This position offers the opportunity to join a dynamic, passionate team dedicated to delivering excellence in meetings and special event management, all within a supportive and enriching environment.

The position involves assisting in planning and executing meetings and special events, implementing departmental strategies, and ensuring a seamless flow from sales to operations and vice versa. The role demands leadership in guiding the team to meet and exceed daily and weekly goals related to sales, attendance, guest satisfaction, and safety. The successful candidate will contribute to managing meetings and special event operations and budgets, ensuring profitability, and upholding exceptional customer service standards.

Responsibilities also include managing relationships with vendors, assisting with pricing and service agreements to enhance event experiences, and developing opportunities for upselling. In addition, the role involves managing controllable expenses, merchandise inventory, and enhancing merchandise displays to drive sales. The candidate will be instrumental in creating a customer-focused atmosphere that consistently exceeds guest expectations and promotes a positive service culture.

On the human resources front, the role requires managing and conducting HR activities such as interviewing, selecting, and training employees, appraising staff performance, and ensuring safety and security within the team. The candidate will support supervisors in achieving development goals and conduct performance appraisals according to company procedures.

Marriott International is committed to being an equal opportunity employer, valuing and celebrating diversity among its associates. The company provides comprehensive benefits designed to support employees and their families, enrich wellbeing, and empower careers. By joining Gaylord Hotels within Marriott International, candidates will gain access to extensive career opportunities and a supportive team environment dedicated to personal and professional growth. This position offers a chance to be part of a globally recognized brand and to become the best version of oneself in a role that blends hospitality, event management, and leadership.