Assistant Spa Manager

Four Seasons is a globally renowned luxury hospitality company committed to delivering exceptional guest experiences through a culture of genuine care and excellence. Powered by passionate and dedicated individuals, Four Seasons operates luxury hotels and resorts worldwide, setting the standard for personalized service, comfort, and luxury. The company values the mutual respect of its people, encouraging a work environment where team members are inspired to reach new heights by treating each other as they would want to be treated. A commitment to world-class employee experiences is at the heart of Four Seasons’ success, enabling its people to create memorable experiences that leave lasting impressions for guests, residents, and partners alike.

One of Four Seasons’ notable locations includes a southern California hotel situated at the foothills of the Santa Monica Mountains, perfectly positioned between the sunny beaches of Malibu and the famous vineyards of Santa Barbara. This location embodies a unique blend of relaxation and refinement, providing a family-friendly atmosphere alongside its distinguished Center for Health & Wellbeing, a premier destination for luxury wellness. The resort is designed to offer guests a holistic experience where reinvigoration and wellbeing are redefined through exceptional amenities and personalized services.

The Spa Assistant Manager role at this Four Seasons location is a key leadership position within the Spa Department. This role supports strategic and operational management decisions regarding spa treatments and philosophies, helping to ensure that the spa delivers top-tier wellness services aligned with Four Seasons’ luxury brand standards. The Spa Assistant Manager oversees a diverse team including Therapists, Estheticians, Attendants, and Receptionists, ensuring smooth day-to-day operations, high-quality service delivery, and consistent adherence to wellness philosophies.

Responsibilities include managing all spa and salon areas such as the front desk, fitness facilities, locker rooms, relaxation lounges, treatment rooms, and retail sections. The role involves recruiting, supervising, evaluating, and fostering positive morale among the spa staff. A critical part of the position is overseeing product inventory management, cost control, and ensuring the cleanliness and operational standards of all equipment and spa areas. Collaboration with other departments such as Housekeeping, Laundry, and Engineering is necessary to maintain seamless operations.

This position is also involved in integrating spa operations with wider hotel activities, staying abreast of current spa trends, and participating in staff meetings to promote sales and service improvements. The Spa Assistant Manager is expected to manage retail purchase orders, inventory control, group bookings, and conduct spa tours for meeting planners, enhancing the department's visibility and fostering business growth.

Ideal candidates must possess excellent communication skills, a deep knowledge of spa and wellness treatments, proficiency with spa computer systems, and a college degree in Hotel & Restaurant Management or Business Administration is preferred. A minimum of five years’ experience in a luxury spa or related field is required, with previous retail spa experience considered an advantage.

This full-time position offers a salary range from $73,400.51 to $78,400.51 and includes a comprehensive benefits package such as medical, dental, and vision insurance, 401(k) company match, complimentary stays at Four Seasons properties worldwide, meals, life insurance, and more. The company supports flexible scheduling and is an equal opportunity employer encouraging diversity and inclusion among candidates.