Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $26.54 - $28.85
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training and Development

Job Description

Marriott International is a globally renowned hospitality company known for its dedication to delivering exceptional guest experiences and fostering an inclusive work environment. Among its portfolio of distinguished brands, JW Marriott stands out as part of Marriott's luxury collection, comprising over 100 exquisite properties located in gateway cities and unique resort destinations worldwide. JW Marriott places a strong emphasis on associate well-being, believing that happy employees contribute directly to satisfied guests. This core philosophy, known as The JW Treatment™, encourages confidence, innovation, authenticity, and intuition among its staff while honoring the legacy of its founder, J. Willard Marriott.

The JW Marriott Houston, located at 6580 Fannin Street, Texas, offers a dynamic and enriching workplace where associates are encouraged to build their careers through opportunities for training, development, and recognition in a luxury hospitality setting. The hotel promotes collaboration and camaraderie among a diverse team to create an environment where employees can thrive personally and professionally.

This position is a full-time management role located on-site at JW Marriott Houston with an hourly pay range of $26.54 to $28.85 and eligibility for bonuses. It focuses on overseeing daily kitchen operations to achieve culinary excellence while managing staff performance, maintaining budgets, and enhancing guest and employee satisfaction.

The role involves leadership in multiple kitchen functions including food production, purchasing, and sanitation. The Culinary Manager directs kitchen staff, ensuring compliance with food handling and sanitation standards, the maintenance of supplies, and equipment readiness. They play a vital part in coordinating with restaurant and banquet teams to synchronize service timing and contribute to menu development, promoting innovative food concepts and artistic presentations. This position also involves hands-on cooking and quality control to meet the highest standards expected by guests.

Key responsibilities include supervising the culinary team to maintain high productivity levels, coordinating food preparation activities, and addressing employee concerns through coaching, mentoring, and performance appraisals. The manager acts as a role model by providing clear performance expectations, conducting training sessions, and recognizing outstanding employee contributions to foster a motivated workforce.

Additionally, the Culinary Manager focuses on maintaining operational goals by managing staffing levels, ordering supplies according to budget constraints, and actively participating in departmental meetings to align efforts with strategic objectives. Exceptional customer service is an essential aspect of the role, requiring continuous improvement of service quality, handling guest complaints effectively, and empowering employees to deliver memorable dining experiences.

Additional duties include effective communication through various channels, adherence to loss prevention policies, equipment maintenance reporting, problem-solving, and promoting a team culture rooted in trust, respect, and cooperation.

By joining JW Marriott Houston, associates become part of a respected global brand that values cultural diversity and inclusivity, committing to non-discrimination and equal opportunity for all employees. This position not only offers a chance to develop culinary management expertise within a prestigious and supportive environment but also to contribute to the legacy of one of the hospitality industry's most esteemed leaders.

Job Requirements

  • High school diploma or GED
  • 5 years experience in the culinary, food and beverage, or related professional area
  • Or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • 3 years experience in the culinary, food and beverage, or related professional area
  • Ability to lead and supervise kitchen staff
  • Knowledge of food handling, sanitation, and safety regulations
  • Ability to manage budgets and inventories
  • Strong interpersonal and communication skills
  • Willingness to work full time on-site
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or GED
  • 5 years experience in the culinary, food and beverage, or related professional area
  • Alternatively, a 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • 3 years experience in the culinary, food and beverage, or related professional area
  • Proven leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of food safety and sanitation standards
  • Ability to create and innovate culinary offerings
  • Strong organizational and problem-solving skills
  • Experience in budget management and supply chain coordination

Job Duties

  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
  • Maintains food handling and sanitation standards
  • Ensures all employees have proper supplies, equipment and uniforms
  • Performs all duties of culinary and related kitchen area employees in high demand times
  • Oversees production and preparation of culinary items
  • Ensures employees keep their work areas clean and sanitary
  • Works with restaurant and banquet departments to coordinate service and timing of events and meals
  • Communicates areas in need of attention to staff and follows up to ensure follow through
  • Supports and assists with new menus, concepts and promotions for the restaurant outlets and banquets
  • Assists in determining how food should be presented and creates decorative food displays
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
  • Checks the quality of raw and cooked food products to ensure that standards are met
  • Ensures and maintains the productivity level of employees
  • Ensures completion of assigned duties
  • Coordinates activities of cooks and workers engaged in food preparation
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Advocates sound financial/business decision making
  • Demonstrates honesty/integrity
  • Leads shifts while personally preparing food items and executing requests based on required specifications
  • Handles employee questions and concerns
  • Identifies the developmental needs of others and coaches, mentors, or helps others to improve their knowledge or skills
  • Conducts employee performance appraisal process, giving feedback as needed
  • Communicates performance expectations in accordance with job descriptions for each position
  • Participates in an on-going employee recognition program
  • Monitors employee's progress towards meeting performance expectations
  • Conducts training when appropriate
  • Follows specific goals and plans to prioritize, organize, and accomplish work
  • Monitors staffing levels to ensure guest service, operational needs and financial objectives are met
  • Places orders for appropriate supplies and manages food and supply inventories according to budget
  • Participates in department meetings and communicates departmental goals to produce desired results
  • Provides services that are above and beyond for customer satisfaction and retention
  • Manages day-to-day operations, ensuring quality, standards and meeting customer expectations daily
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Sets a positive example for guest relations
  • Strives to improve service performance
  • Handles guest problems and complaints seeking assistance from supervisor as necessary
  • Empowers employees to provide excellent customer service within guidelines
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Serves as a role model to demonstrate appropriate behaviors
  • Analyzes information and evaluates results to choose the best solution and solve problems
  • Complies with loss prevention policies and procedures
  • Reports malfunctions in department equipment
  • Attends and participates in all pertinent meetings
  • Encourages and builds mutual trust, respect, and cooperation among team members

Job Criteria

Experience

Mid Level (3-7 years)


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