Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.54 - $28.85
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and development opportunities
Job Description
Marriott International is a renowned global hospitality company with a diverse portfolio of brands, including the luxury JW Marriott. The company is dedicated to providing exceptional service and creating memorable experiences for guests worldwide. JW Marriott, part of Marriott International's luxury portfolio, operates over 100 prestigious properties in key gateway cities and distinctive resort locations. The brand prides itself on fostering a supportive and inclusive work environment where associates are valued, recognized, and given opportunities for professional growth. The ethos of JW Marriott centers on a holistic approach to employee well-being, ensuring that associates are motivated to deliver what is known as The JW Treatment™ — a promise of exceptional hospitality that begins with how associates are cared for.
JW Marriott believes in welcoming individuals from diverse backgrounds and perpetuates an environment free from discrimination based on disability, veteran status, or any other protected category. This inclusive culture is a cornerstone of the company's continued success and innovation in luxury hospitality. Being part of JW Marriott means joining a close-knit community where genuine camaraderie and passion for excellence drive the workplace culture. Training, development, and recognition programs are in place to support personal and professional advancement, making it a coveted destination for hospitality professionals seeking to elevate their careers within a luxury environment.
This position is a management role located at the JW Marriott property at 6580 Fannin St, Houston, Texas. It is a full-time role with an hourly pay range between $26.54 and $28.85, with eligibility for bonuses. The position is integral to the daily operations within the kitchen, focusing on leading and assisting the culinary team to meet and exceed operational standards. As a culinary management professional, you will ensure that the kitchen runs efficiently, safely, and within budget while maintaining high-quality food production and outstanding guest satisfaction.
The role requires hands-on leadership, including personally assisting in food production, managing purchasing activities, and overseeing sanitation standards. A key focus of the position is to sustain a high level of employee productivity and maintain culinary standards, ensuring all kitchen operations comply with established protocols. The manager will coordinate with internal departments such as Restaurant and Banquets to ensure seamless service execution and timing of events. You will be tasked with mentoring and coaching culinary staff, providing clear communication of performance expectations, and engaging in periodic employee appraisals and training to foster continuous improvement.
In addition to operational management, you will be entrusted with managing food and supply inventories, adhering to budget guidelines, and ordering necessary supplies. You will analyze operational results to implement the best solutions, uphold loss prevention policies, and maintain equipment functionality by reporting malfunctions promptly. The role also involves regular communication with team members and participation in departmental meetings to align with strategic culinary goals.
Customer service excellence is paramount; this role demands a proactive approach in handling guest concerns, improving service delivery, and setting a positive example for guest relations. Empowering employees within established guidelines to deliver outstanding customer service is a critical component of your responsibilities.
Overall, this management role at JW Marriott offers a unique opportunity to advance your culinary career within a prestigious hotel brand committed to excellence, innovation, and a supportive culture. If you are passionate about culinary leadership and dedicated to delivering superior hospitality experiences, this position at JW Marriott Houston is an ideal match.
JW Marriott believes in welcoming individuals from diverse backgrounds and perpetuates an environment free from discrimination based on disability, veteran status, or any other protected category. This inclusive culture is a cornerstone of the company's continued success and innovation in luxury hospitality. Being part of JW Marriott means joining a close-knit community where genuine camaraderie and passion for excellence drive the workplace culture. Training, development, and recognition programs are in place to support personal and professional advancement, making it a coveted destination for hospitality professionals seeking to elevate their careers within a luxury environment.
This position is a management role located at the JW Marriott property at 6580 Fannin St, Houston, Texas. It is a full-time role with an hourly pay range between $26.54 and $28.85, with eligibility for bonuses. The position is integral to the daily operations within the kitchen, focusing on leading and assisting the culinary team to meet and exceed operational standards. As a culinary management professional, you will ensure that the kitchen runs efficiently, safely, and within budget while maintaining high-quality food production and outstanding guest satisfaction.
The role requires hands-on leadership, including personally assisting in food production, managing purchasing activities, and overseeing sanitation standards. A key focus of the position is to sustain a high level of employee productivity and maintain culinary standards, ensuring all kitchen operations comply with established protocols. The manager will coordinate with internal departments such as Restaurant and Banquets to ensure seamless service execution and timing of events. You will be tasked with mentoring and coaching culinary staff, providing clear communication of performance expectations, and engaging in periodic employee appraisals and training to foster continuous improvement.
In addition to operational management, you will be entrusted with managing food and supply inventories, adhering to budget guidelines, and ordering necessary supplies. You will analyze operational results to implement the best solutions, uphold loss prevention policies, and maintain equipment functionality by reporting malfunctions promptly. The role also involves regular communication with team members and participation in departmental meetings to align with strategic culinary goals.
Customer service excellence is paramount; this role demands a proactive approach in handling guest concerns, improving service delivery, and setting a positive example for guest relations. Empowering employees within established guidelines to deliver outstanding customer service is a critical component of your responsibilities.
Overall, this management role at JW Marriott offers a unique opportunity to advance your culinary career within a prestigious hotel brand committed to excellence, innovation, and a supportive culture. If you are passionate about culinary leadership and dedicated to delivering superior hospitality experiences, this position at JW Marriott Houston is an ideal match.
Job Requirements
- high school diploma or GED
- minimum 5 years experience in culinary, food and beverage, or related area
- or 2-year degree in culinary arts, hotel and restaurant management, or related field
- minimum 3 years experience in culinary or food and beverage professional area
- ability to lead and manage kitchen staff
- strong interpersonal and communication skills
- ability to maintain food safety standards
- capability to handle high-pressure kitchen environments
- willingness to work full-time onsite in Houston, Texas
- eligibility to receive bonus
- commitment to delivering exceptional customer service
Job Qualifications
- high school diploma or GED with 5 years experience in culinary or food and beverage field
- or 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 3 years experience
- strong leadership and interpersonal skills
- knowledge of food safety and sanitation standards
- experience in managing kitchen operations
- ability to train and mentor staff
- excellent communication skills
- ability to handle high demand kitchen environments
- customer service orientation
- problem-solving skills
- ability to work collaboratively in a team environment
Job Duties
- develops, designs, or creates new culinary applications and products
- maintains food handling and sanitation standards
- ensures employees have proper supplies, equipment, and uniforms
- performs duties of culinary staff during high demand times
- oversees production and preparation of culinary items
- ensures employees keep work areas clean and sanitary
- coordinates with restaurant and banquet departments for service and event timing
- communicates operational needs and follows up
- supports new menus, concepts, and promotions
- assists in food presentation and decorative displays
- prepares and cooks various food items
- checks quality of raw and cooked food products
- ensures productivity of employees
- coordinates activities of food preparation staff
- utilizes interpersonal skills to lead and influence staff
- leads shifts while preparing food
- handles employee questions and concerns
- coaches and mentors staff
- conducts performance appraisals and provides feedback
- communicates performance expectations
- participates in employee recognition programs
- monitors progress toward performance goals
- conducts staff training
- follows goals and plans to prioritize and accomplish work
- monitors staffing levels to meet service and financial objectives
- manages ordering of supplies and inventory
- participates in departmental meetings
- communicates departmental goals
- provides exceptional customer service
- manages daily operations to meet quality standards
- improves service by coaching employees
- sets positive examples for guest relations
- addresses guest complaints
- empowers employees to deliver excellent service
- provides information to supervisors and colleagues
- serves as a role model for behavior
- analyzes information to solve problems
- complies with loss prevention policies
- reports equipment malfunctions
- attends meetings
- encourages trust and cooperation among team members
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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