Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Disability insurance
Job Description
Dexterra Group is a highly respected organization with over 75 years of dedicated service to clients across various infrastructure and built asset sectors. The company has grown through the successful integration of originally independent enterprises, bringing a wealth of experience and regional expertise. Dexterra’s core mission centers around supporting vital infrastructure and assets that contribute significantly to society's functioning, by helping clients improve performance and operational productivity. This is achieved by assembling passionate and knowledgeable teams that bring the right skills to address complex challenges, enabling clients to operate confidently and successfully on a daily basis. Dexterra Group operates within the facilities management and workforce accommodation industry, delivering comprehensive solutions tailored to client needs and focused on operational excellence, safety, and sustainability.
The current role, Assistant Site Manager, is based at a world-class workforce accommodations facility managed by Dexterra Group. This position holds full responsibility for a dynamic and rapidly expanding accommodations operation that launches with approximately 500 rooms and is projected to scale to over 4,000 rooms. The Assistant Site Manager will oversee all aspects of site operations, providing both strategic leadership and hands-on project management across multiple key service lines including facilities maintenance, dining and food services, cleaning and housekeeping, and laundry services. This leadership role demands a seasoned professional capable of managing large-scale, complex hospitality or accommodation environments, ensuring operational efficiency and excellence.
The successful candidate will be instrumental in building and leading a high-performing, service-oriented team dedicated to exceeding client and guest expectations. A major focus of this role is maintaining safety standards and fostering an exceptional guest experience while delivering operational outcomes that align with the company’s high-quality benchmarks. This includes responsibility for financial oversight such as revenue forecasting, budget development, and cost control to ensure the profitability and financial discipline of the operations. The Assistant Site Manager will also partner closely with Human Resources to lead recruitment, onboarding, and performance management initiatives, reinforcing a culture of accountability and continuous improvement.
As a safety-sensitive position, the role requires compliance with drug, alcohol, and fit-to-work testing protocols. The candidate will act as the primary contact point for client relationship management and daily operations accountability, necessitating strong communication skills, a customer-focused mindset, and the ability to navigate a fast-paced scaling environment effectively. Joining Dexterra Group means being part of a legacy company that values diversity, equity, and inclusion and is committed to providing opportunities for all qualified applicants while offering a rewarding career path within a supportive and challenging environment.
The current role, Assistant Site Manager, is based at a world-class workforce accommodations facility managed by Dexterra Group. This position holds full responsibility for a dynamic and rapidly expanding accommodations operation that launches with approximately 500 rooms and is projected to scale to over 4,000 rooms. The Assistant Site Manager will oversee all aspects of site operations, providing both strategic leadership and hands-on project management across multiple key service lines including facilities maintenance, dining and food services, cleaning and housekeeping, and laundry services. This leadership role demands a seasoned professional capable of managing large-scale, complex hospitality or accommodation environments, ensuring operational efficiency and excellence.
The successful candidate will be instrumental in building and leading a high-performing, service-oriented team dedicated to exceeding client and guest expectations. A major focus of this role is maintaining safety standards and fostering an exceptional guest experience while delivering operational outcomes that align with the company’s high-quality benchmarks. This includes responsibility for financial oversight such as revenue forecasting, budget development, and cost control to ensure the profitability and financial discipline of the operations. The Assistant Site Manager will also partner closely with Human Resources to lead recruitment, onboarding, and performance management initiatives, reinforcing a culture of accountability and continuous improvement.
As a safety-sensitive position, the role requires compliance with drug, alcohol, and fit-to-work testing protocols. The candidate will act as the primary contact point for client relationship management and daily operations accountability, necessitating strong communication skills, a customer-focused mindset, and the ability to navigate a fast-paced scaling environment effectively. Joining Dexterra Group means being part of a legacy company that values diversity, equity, and inclusion and is committed to providing opportunities for all qualified applicants while offering a rewarding career path within a supportive and challenging environment.
Job Requirements
- Bachelor's degree or equivalent post-secondary education
- Minimum 3 years of progressive experience in hospitality or accommodations management
- Proven leadership experience in managing multiple service lines
- Strong financial management skills including budgeting and forecasting
- Proficiency in Microsoft Office and relevant management software
- Ability to operate in fast-paced, scaling environments
- Compliance with drug, alcohol, and fit-to-work testing as condition of employment
Job Qualifications
- Has 3+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
- Has held operational leadership roles with accountability for multiple service streams
- Possesses post-secondary education in business, hospitality, or a related discipline
- Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
- Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
- Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
- Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up
Job Duties
- Provide overall leadership and accountability for daily site operations and long-term performance
- Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
- Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and health and safety programs
- Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
- Deliver financial oversight, including revenue forecasting, budget development, and cost control
- Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
- Ensure profitability and financial discipline through strict adherence to approved budgets
- Provide clear direction and delegation to support smooth daily operations across all departments
- Act as the primary point of accountability for the client relationship and operational outcomes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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