Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Training and Development
Job Description
Dexterra Group is a reputable company with a rich history of over 75 years in supporting the infrastructure and built assets essential to society. Originating from several independent companies that united to form Dexterra Group, this organization stands out for its exceptional commitment to helping clients achieve greater performance and productivity. Dexterra's strength lies in its passionate team of professionals who bring an unparalleled blend of experience and regional expertise, enabling clients to conduct their day-to-day operations confidently and successfully. The group's stewardship spans across multiple sectors, underscoring its vital role in sustaining and enhancing key infrastructures for a broad spectrum of clients.
The current opportunity is for an Assistant Site Manager position based at Dexterra's world-class workforce accommodations facility. This role is integral to overseeing the overall operations, direction, and growth of a swiftly expanding construction operation involving workforce accommodations. Initially featuring approximately 500 rooms, the facility is poised to increase its capacity significantly to more than 4,000 rooms, reflecting an ambitious scale-up plan. This position requires a senior leader with robust experience managing large and complex hospitality or accommodation environments, underscoring the need for a candidate who excels in both strategic leadership and hands-on management. The Assistant Site Manager's responsibilities encompass several key service areas, including facilities maintenance, dining and food services, cleaning and housekeeping, and laundry services. This role demands the capability to assemble, lead, and inspire a high-performing, customer-focused team while upholding Dexterra's high standards for operational excellence.
Prioritizing safety is paramount, as this is a safety-sensitive role requiring compliance with drug, alcohol, and fit-to-work testing as a precondition for employment. The Assistant Site Manager will be entrusted with the full spectrum of daily site operations and long-term performance oversight, ensuring every facet operates seamlessly to deliver superior client and guest satisfaction. The incumbent will maintain and enforce Dexterra's stringent standards related to food quality, service consistency, cleanliness, and health and safety programs. Collaborating closely with Human Resources, the manager will lead hiring initiatives, onboarding, and performance management to build a resilient staff aligned with client expectations and operational demands. Financial stewardship is another critical aspect of the role, with responsibilities including revenue forecasting, budget development, and rigorous cost control to ensure profitability. The successful candidate will develop and manage staffing plans and schedules that reflect the client forecasts and operational fluctuations, while taking accountability as the primary liaison for client relationships and operational outcomes. Overall, this role presents a unique leadership challenge within a dynamic and fast-growing environment, offering a pivotal opportunity to shape the future success of a major workforce accommodation project.
The current opportunity is for an Assistant Site Manager position based at Dexterra's world-class workforce accommodations facility. This role is integral to overseeing the overall operations, direction, and growth of a swiftly expanding construction operation involving workforce accommodations. Initially featuring approximately 500 rooms, the facility is poised to increase its capacity significantly to more than 4,000 rooms, reflecting an ambitious scale-up plan. This position requires a senior leader with robust experience managing large and complex hospitality or accommodation environments, underscoring the need for a candidate who excels in both strategic leadership and hands-on management. The Assistant Site Manager's responsibilities encompass several key service areas, including facilities maintenance, dining and food services, cleaning and housekeeping, and laundry services. This role demands the capability to assemble, lead, and inspire a high-performing, customer-focused team while upholding Dexterra's high standards for operational excellence.
Prioritizing safety is paramount, as this is a safety-sensitive role requiring compliance with drug, alcohol, and fit-to-work testing as a precondition for employment. The Assistant Site Manager will be entrusted with the full spectrum of daily site operations and long-term performance oversight, ensuring every facet operates seamlessly to deliver superior client and guest satisfaction. The incumbent will maintain and enforce Dexterra's stringent standards related to food quality, service consistency, cleanliness, and health and safety programs. Collaborating closely with Human Resources, the manager will lead hiring initiatives, onboarding, and performance management to build a resilient staff aligned with client expectations and operational demands. Financial stewardship is another critical aspect of the role, with responsibilities including revenue forecasting, budget development, and rigorous cost control to ensure profitability. The successful candidate will develop and manage staffing plans and schedules that reflect the client forecasts and operational fluctuations, while taking accountability as the primary liaison for client relationships and operational outcomes. Overall, this role presents a unique leadership challenge within a dynamic and fast-growing environment, offering a pivotal opportunity to shape the future success of a major workforce accommodation project.
Job Requirements
- Post-secondary education in business, hospitality, or related discipline
- 3+ years of progressive hospitality or accommodations management experience
- Proven experience in operational leadership managing multiple service lines
- Strong financial management skills including budgeting and forecasting
- Proficiency in Microsoft Office and related hospitality or facilities management software
- Ability to work in fast-paced, large-scale accommodation environments
- Commitment to safety and undergoing drug, alcohol, and fit-to-work testing
Job Qualifications
- 3+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
- Experience in operational leadership roles with accountability for multiple service streams
- Postsecondary education in business, hospitality, or a related discipline
- Strong financial acumen including budgeting, forecasting, and revenue analysis
- Proficiency with Microsoft Office and experience with hospitality or facilities management systems
- Strong ownership, empathy, customer service, and responsiveness to guest and client needs
- Comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up
Job Duties
- Provide overall leadership and accountability for daily site operations and long-term performance
- Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
- Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and health & safety programs
- Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
- Deliver financial oversight, including revenue forecasting, budget development, and cost control
- Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
- Ensure profitability and financial discipline through strict adherence to approved budgets
- Provide clear direction and delegation to support smooth daily operations across all departments
- Act as the primary point of accountability for the client relationship and operational outcomes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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