Assistant Showroom Manager

Colonial Materials, Inc. is a national building materials distributor located in Cary, North Carolina. As part of the larger SRS Distribution Inc. family, the company prides itself on its commitment to providing a supportive and inclusive work environment for all employees. With a strong emphasis on professional growth, development, and training opportunities, Colonial Materials invests heavily in its team members, recognizing them as the company's greatest assets. The organization promotes a healthy work-life balance while ensuring each employee has access to competitive salaries and comprehensive benefits. Colonial Materials is an equal opportunity employer, welcoming diverse candidates and fostering an inclusive atmosphere where every individual is valued regardless of race, gender, age, disability status, or any other protected characteristic. The company also maintains strict hiring procedures including successful background checks and drug screening processes to uphold workplace safety and integrity.

The Assistant Showroom Manager role at Colonial Materials is a dynamic customer service and retail position integral to the smooth operation of the showroom. The ideal candidate will manage frequent interactions with walk-in and telephone customers, ensuring exceptional service from order placement to product pickup. This role requires hands-on involvement in counter sales transactions, including entering customer orders into the company's distribution computer system accurately and efficiently. Additionally, the Assistant Showroom Manager supports merchandising efforts by maintaining a clean, organized, and appealing store layout according to established standards and best practices. They are also responsible for inventory assistance and quoting jobs to customers, contributing to overall sales growth through profit margin analysis and upselling strategies. Success in this position demands a combination of strong communication skills, excellent product knowledge, and a customer-first attitude.

More specifically, the Assistant Showroom Manager will oversee the order-taking process, both at the counter and over the phone, fostering lasting relationships with customers by understanding and responding to their unique needs. Familiarity with the company's distribution system is vital for entering orders correctly, while continuous learning about new products and sales strategies helps drive showroom success. The role encourages initiative in seeking out new opportunities for product sales growth and maintaining favorable merchandising conditions. Physical requirements include the ability to remain stationary for significant periods, operate basic office machinery, and communicate effectively with customers and team members. Cognitive expectations emphasize problem-solving, multitasking, stress management, and sound judgment skills for timely and accurate decision-making in a fast-paced environment.

This employment opportunity comes with competitive weekly pay, and full benefits including medical, dental, vision, disability, and life insurance coverage. Additional perks such as wellness programs, 401(k) retirement plans with company matching, employee stock purchase options, paid holidays, vacation days, and ongoing professional development initiatives enhance the overall employment experience. The role not only offers a career path within a reputable distributor but also the chance to contribute significantly to the growth of the showroom and the satisfaction of its customers.