Assistant Service Manager

Texas Roadhouse is a people-first company renowned for its commitment to serving high-quality steaks along with legendary food and service. Established as a leading casual dining restaurant, Texas Roadhouse prides itself on creating an environment where both employees and customers feel valued and appreciated. The company’s culture is built on passion, integrity, partnership, and fun with purpose, fostering a workplace where individuals can thrive professionally and personally. Known for its warm, welcoming atmosphere, Texas Roadhouse offers an exciting career path with ample opportunities for growth and development within the restaurant industry.

The role of Assistant Service Manager at Texas Roadhouse is pivotal in ensuring the smooth and efficient functioning of the Front of House operations. This position requires a dedicated individual who is passionate about delivering legendary service, food, and cultivating a positive team environment. The Assistant Service Manager assists in managing the daily operations of the restaurant’s service area, working closely with the Service Manager to uphold company standards and enhance the guest experience. The role emphasizes hands-on leadership, where the manager actively participates in service duties, training employees, and maintaining high safety and cleanliness standards throughout the restaurant.

As an Assistant Service Manager, you will oversee the service in the Front of House, enforcing employment policies, and managing scheduling for your department. Your responsibilities also include supervising and approving side work, ensuring thorough employee training, and leading by example to inspire and develop your team members. A strong focus is placed on customer engagement, with a goal of 100 percent table visitation to gather insights and improve sales strategy. The role involves managing guest flow efficiently, supporting inventory control and ordering, and helping coordinate promotions and incentive programs to drive revenue growth. The Assistant Service Manager also ensures compliance with all Responsible Alcohol Service regulations and safe food handling procedures, maintaining the highest standards of guest safety and satisfaction.

Texas Roadhouse values a fun and flexible working culture and offers substantial opportunities for career advancement. This role comes with a comprehensive total rewards package available after just 30 days of employment for eligible Restaurant Managers. The benefits include a variety of best-in-class medical plans, dental and vision insurance, and several types of paid leave such as vacation, parental, bereavement, and maternity leave. Additional supports like adoption assistance, disability insurance, life and accident insurance, identity theft protection, and an employee assistance program contribute to overall employee well-being.

Financial benefits also play a significant role, including a 401(k) retirement plan, flexible spending accounts, tuition reimbursements, and profit-sharing programs that reward performance. Furthermore, Texas Roadhouse champions a community-oriented culture with numerous opportunities for employees to give back. The company also offers regular bonuses and stock units to incentivize and reward team members.

At Texas Roadhouse, diversity and inclusion are core to their hiring philosophy. The company is an equal opportunity employer committed to providing a workplace free from discrimination of any kind. All qualified applicants, regardless of background or legally protected status, are encouraged to apply and become part of the legendary team responsible for delivering outstanding dining experiences every day.