Assistant Service Manager

Texas Roadhouse is a premier American casual dining restaurant chain renowned for its commitment to serving legendary food and providing legendary service. Established with a mission to create a welcoming and vibrant atmosphere, Texas Roadhouse has grown into a beloved brand recognized for its hand-cut steaks, freshly baked bread, and a lively dining environment that emphasizes fun and family. The company places a strong emphasis on its people-first philosophy, ensuring that employees feel valued and supported as they contribute to the restaurant's success. With thousands of locations across the United States and in several international markets, Texas Roadhouse continues to focus on delivering not just exceptional food but also an exceptional experience to every guest who walks through its doors.

The role of Assistant Service Manager at Texas Roadhouse is a vital leadership position within the restaurant's front-of-house operations. This full-time position offers an annual salary ranging from $45,000 to $60,000, reflecting the importance of the role in maintaining the high standards of service and operational excellence. As an Assistant Service Manager, the individual plays a key part in supporting the Service Manager by overseeing daily front-of-house activities and ensuring that every guest encounters top-tier hospitality from the moment they enter until they leave. The role requires a passionate individual who is not only committed to legendary food and service but is also driven to develop and lead a team that embodies the restaurant's core values – passion, integrity, partnership, and fun with purpose.

In this capacity, the Assistant Service Manager is responsible for hands-on management and leadership during peak business hours. This includes supervising hosting, serving, and assisting with food preparation as needed, thereby setting the pace for the team and ensuring smooth operations. Additionally, the position demands a proactive approach to training and mentoring staff, fostering a positive work environment that encourages growth and cross-functional skill development. The Assistant Service Manager is also charged with enforcing compliance with employment policies, maintaining the cleanliness and safety standards of the restaurant, managing guest flow, and assisting with liquor inventory and ordering.

Another important aspect of this role is engaging directly with customers through 100% table visitation, gathering valuable insights to help enhance the customer experience and support sales strategies. The Assistant Service Manager collaborates closely with the Local Store Marketer to develop promotions and conduct special events, further driving sales and community engagement. Commitment to responsible alcohol service and safe food handling procedures is emphasized, underscoring the restaurant's dedication to guest wellbeing.

Texas Roadhouse prides itself on a fun and supportive culture characterized by flexible scheduling, employee discounts, friendly competitions, formal training programs, and numerous opportunities for career advancement. The company offers a comprehensive total rewards package to eligible Restaurant Managers after 30 days of employment. This package includes best-in-class medical plans, dental and vision insurance, various paid leave options including paid maternity leave, adoption assistance, disability and life insurance, identity theft protection, employee assistance programs, and retirement plans. Additional benefits include tuition reimbursement, profit-sharing programs, stock units, community support opportunities, and annual holiday bonuses.

Joining Texas Roadhouse as an Assistant Service Manager means becoming part of a dynamic team that values leadership, teamwork, and a genuine passion for hospitality. The company’s commitment to equal opportunity employment ensures a diverse and inclusive workplace where every employee has the chance to thrive and contribute to the company’s legendary reputation.