Assistant Server Attendant

Dana Point, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $17.90

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Employee assistance program

Job Description

The Dana Pool Cafe, located within the prestigious Ritz-Carlton resort in Dana Point, California, invites passionate individuals to join their team for a seasonal, full-time role in the Food and Beverage & Culinary category. As part of the globally recognized Ritz-Carlton brand, which is a subsidiary of Marriott International, this establishment prides itself on delivering luxury service and creating unforgettable guest experiences. With over 100 award-winning hotels worldwide, Ritz-Carlton is synonymous with exceptional hospitality, meticulous attention to detail, and a culture centered on empowerment, creativity, kindness, and compassion.

Joining this team means becoming part of a company that sets the 'Gold Standards' in luxury service — a commitment to excellence that is deeply ingrained within every employee's daily practices. This role at Dana Pool Cafe focuses on maintaining these standards by ensuring cleanliness, organization, and safety in all operational areas. From managing the closing tasks like storing reusable merchandise, dismantling displays, thoroughly cleaning equipment and workspaces, to inspecting china, glassware, and silverware for quality before use, the role is vital to upholding the cafe’s reputation for excellence.

The position is classified as non-management and offers an hourly wage of $17.90, reflecting the seasonal nature of the employment. Responsibilities extend to supporting coworkers respectfully, adhering strictly to company safety protocols, maintaining a professional appearance, reporting any safety hazards or maintenance issues, and embracing the company’s core values in every interaction. Physical activity is an essential part of this role, including lifting objects up to 50 pounds, standing or walking for extended periods, and operating in varying physical environments such as ramps and stairs.

Candidates will undergo safety training and certifications, assuring a secure working environment. The job also necessitates clear and professional communication with guests and team members, fostering an inclusive workplace where diversity is valued and respected. This inclusive environment aligns with the broader Marriott International commitment to equal employment opportunities and nondiscrimination, ensuring all employees feel welcomed and empowered.

By joining the Dana Pool Cafe at The Ritz-Carlton, an employee becomes part of a renowned hospitality portfolio under Marriott. The company not only promises professional growth and development through its Gold Standards, employee promises, and values but also offers the pride of contributing to a world-class luxury service brand. This role is a gateway to being part of an incredible global team where personal and professional aspirations can flourish. Ultimately, it offers the opportunity for individuals to bring their best selves to work each day, aiming to create lasting memories for guests while advancing their career in the luxury hospitality industry.

Job Requirements

high school diploma or equivalent
no prior experience required but food service experience preferred
ability to stand or walk for extended periods
ability to lift and move objects up to 50 pounds
ability to read and understand information in various formats
willingness to comply with safety training and protocols
good communication skills
ability to work full time
availability for seasonal employment

Job Qualifications

high school diploma or general educational development (GED) certificate
previous experience in food service environments valued but not required
no supervisory experience required
good communication and team support skills
ability to comply with company standards and policies
ability to perform physical tasks involving lifting and mobility
professional appearance and demeanor
ability to maintain confidentiality

Job Duties

complete closing tasks such as storing all reusable merchandise, dismantling merchandise, cleaning all equipment and areas, storing equipment in appropriate places, locking refrigerators, replenishing items, turning off lights, locking doors, and completing daily cleaning checklist
organize, stock, and maintain work areas
inspect cleanliness and presentation of china, glassware, and silverware before use
maintain cleanliness of work areas throughout the day using constant cleaning procedures
comply with all company safety policies and procedures
report any maintenance issues, safety hazards, accidents or injuries
complete safety training and certifications
ensure uniform and personal appearance are neat and professional
maintain confidentiality of company proprietary information and protect its assets
support all coworkers and treat them with dignity and respect
assist the team to reach common goals
meet quality assurance standards and expectations
move, lift, transport, push, pull, and place objects under 50 pounds without aid
stand, sit, or walk for prolonged periods or entire shift
read and visually verify information in various formats
grasp, turn, and manipulate objects of various sizes and weights requiring fine motor skills and good hand-eye coordination
reach overhead and below knees, including bending, twisting the waist, crawling, and leaning
navigate inclined, uneven or slippery surfaces and staircases
greet and acknowledge all guests according to company standards
speak clearly and professionally with others
answer phone calls using proper etiquette
perform other reasonable job tasks as requested by supervisors