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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.35 - $31.73
Work Schedule
Night Shifts
Benefits
401(k) Plan
stock purchase plan
Employee Discounts
Commuter Benefits
employee assistance plan
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance
Paid sick leave
Paid holidays
Job Description
The Seattle Marriott Bellevue is a prestigious hotel located in the vibrant city of Bellevue, Washington. As a part of Marriott International, a global leader in hospitality, this property exemplifies Marriott's commitment to providing exceptional guest experiences. Marriott International is renowned worldwide for its innovative approach and dedication to delivering wonderful hospitality at every opportunity. The hotel serves a diverse clientele, ranging from business travelers to vacationing families, and is known for its luxurious accommodations, impeccable service, and modern amenities.
The position being offered is an entry-level management role focused on overseeing the day-to-day operations within the Rooms Division. ... Show More
The position being offered is an entry-level management role focused on overseeing the day-to-day operations within the Rooms Division. ... Show More
Job Requirements
- high school diploma or GED
- three years experience in guest services, front desk, housekeeping, or related professional area
- OR two-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- one year experience in guest services, front desk, housekeeping, or related professional area
- ability to work overnight shifts
- strong communication and interpersonal skills
- basic knowledge of hotel operations
- proficiency in using hotel management software
- physical ability to perform duties related to housekeeping and operations
- commitment to guest satisfaction and quality standards
Job Qualifications
- high school diploma or GED with three years experience in guest services, front desk, housekeeping, or related area
- OR two-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major with one year experience in guest services, front desk, housekeeping, or related area
Job Duties
- open and close front desk shifts and housekeeping ensuring completion of assigned shift checklist and other duties
- run and review critical information contained in room operations reports
- understand the functions of recreation, laundry, housekeeping, bell staff, AYS, front desk and concierge/guest services operations
- operate all department equipment as necessary and report malfunctions
- ensure employees have the proper supplies and uniforms
- understand night audit procedures and utilize reports as necessary
- comply with loss prevention policies and procedures
- communicate performance expectations to employees in accordance with job descriptions
- handle employee questions and concerns
- schedule employees according to business demands and track employee time and attendance
- supervise same day selling procedures to maximize room revenue and property occupancy
- verify accuracy of room rates to maximize revenue opportunities
- use budgets, operating statements, and payroll progress reports to assist in managing room operations
- participate in managing departmental controllable expenses to achieve or exceed budget goals
- understand the impact of room operations on overall property financial goals
- assist in investigating employee and guest accidents
- assist in use of guest information tracking system to ensure successful repeat guest recognition program
- set positive example for guest relations
- interact with guests to obtain feedback on product quality and service levels and handle guest problems and complaints
- assist in review of comment cards and guest satisfaction results with employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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