Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.85 - $35.58
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonuses
Employee Discounts
Career development opportunities
Job Description
Marriott International stands as a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering inclusive work environments. Among its prestigious brands is the Newport Beach Marriott Bayview, located in the scenic surroundings of Newport Beach, California. This full-service hotel offers a harmonious blend of comfort, luxury, and modern amenities designed to cater to a diverse range of travelers seeking memorable stays coupled with top-tier service. The Newport Beach Marriott Bayview is part of Marriott International's vast portfolio, which strives to innovate while upholding a legacy of hospitality excellence. With a strong emphasis on diversity, equal opportunity employment, and continuous professional development, Marriott ensures that every associate not only excels in their role but thrives personally and professionally within a global team setting.
This job opening is a full-time management position within the Rooms and Guest Services Operations category at the Newport Beach Marriott Bayview. The role commands a salary ranging from $28.85 to $35.58 per hour, with eligibility for performance bonuses, indicating the company’s commitment to rewarding outstanding contributions. This dynamic management generalist position is pivotal in supporting various operational departments across the hotel, including Front Desk services such as Bell/Door staff, Switchboard, and Concierge/Guest Services, as well as Rooms operations like Housekeeping, Recreation, and Laundry. Furthermore, the role extends to the Food and Beverage division, supporting outlets like Restaurants, Bars/Lounges, and Room Service, alongside managing Event Operations encompassing Banquets, Event Services, and Event Technology.
The successful candidate will be expected to demonstrate a deep understanding of brand standards and operational requirements across all these discipline areas. Acting as a coordinator for labor scheduling, the individual leads shifts by directing employees and ensuring that guest arrival and departure procedures run smoothly. They also support food and beverage operations during peak times and lead the preparation and execution of meetings and events according to detailed requirements and standards. Quality control responsibilities include completing guest room inspections and providing constructive feedback to staff across front desk and food and beverage services. They hold the Event Operations teams accountable to guest expectations, ensuring event execution adheres strictly to the established standards.
The role also requires the individual to uphold compliance with brand standards and legal obligations, emphasizing safety and regulatory adherence. Leading daily stand-up and pre-shift meetings, the manager sets performance expectations and trains staff on processes to maintain a high level of service consistency. Administrative and financial responsibilities involve assisting senior management with budgeting, payroll, and departmental reporting to drive financial performance and operational efficiency. The position demands a proactive approach to enhancing guest satisfaction, employee engagement, and overall operational excellence, making it an ideal opportunity for professionals passionate about hospitality management in a vibrant, upscale hotel environment.
This job opening is a full-time management position within the Rooms and Guest Services Operations category at the Newport Beach Marriott Bayview. The role commands a salary ranging from $28.85 to $35.58 per hour, with eligibility for performance bonuses, indicating the company’s commitment to rewarding outstanding contributions. This dynamic management generalist position is pivotal in supporting various operational departments across the hotel, including Front Desk services such as Bell/Door staff, Switchboard, and Concierge/Guest Services, as well as Rooms operations like Housekeeping, Recreation, and Laundry. Furthermore, the role extends to the Food and Beverage division, supporting outlets like Restaurants, Bars/Lounges, and Room Service, alongside managing Event Operations encompassing Banquets, Event Services, and Event Technology.
The successful candidate will be expected to demonstrate a deep understanding of brand standards and operational requirements across all these discipline areas. Acting as a coordinator for labor scheduling, the individual leads shifts by directing employees and ensuring that guest arrival and departure procedures run smoothly. They also support food and beverage operations during peak times and lead the preparation and execution of meetings and events according to detailed requirements and standards. Quality control responsibilities include completing guest room inspections and providing constructive feedback to staff across front desk and food and beverage services. They hold the Event Operations teams accountable to guest expectations, ensuring event execution adheres strictly to the established standards.
The role also requires the individual to uphold compliance with brand standards and legal obligations, emphasizing safety and regulatory adherence. Leading daily stand-up and pre-shift meetings, the manager sets performance expectations and trains staff on processes to maintain a high level of service consistency. Administrative and financial responsibilities involve assisting senior management with budgeting, payroll, and departmental reporting to drive financial performance and operational efficiency. The position demands a proactive approach to enhancing guest satisfaction, employee engagement, and overall operational excellence, making it an ideal opportunity for professionals passionate about hospitality management in a vibrant, upscale hotel environment.
Job Requirements
- High school diploma or GED or related 2-year degree
- Minimum 2 years of relevant hospitality experience or 3 years in two areas of hospitality such as food and beverage, guest services, front desk, or housekeeping
- Ability to lead and supervise multiple operational departments
- Proficient in managing labor schedules and operational workflows
- Strong communication and interpersonal skills
- Ability to work full-time and on varied shifts
- Eligibility to work legally in the United States
Job Qualifications
- High school diploma or GED or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- Minimum 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related hospitality areas
- Experience running a shift and scheduling staff
- Proficient in performance management and problem solving
- Strong hospitality skills
- Ability to lead teams and motivate staff
- Knowledge of OSHA regulations and hospitality industry standards
Job Duties
- Leads daily front desk, housekeeping, or guest services shift operations
- Assists in supervising an effective inspection program for all guestrooms and public spaces
- Oversees food and beverage operations, including opening and closing shifts
- Coordinates event operations, ensuring rooms are prepared per event specifications
- Manages labor scheduling and supervises staff to meet service standards
- Conducts meetings to communicate performance expectations and operational updates
- Supports financial and administrative tasks such as budgeting and payroll management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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