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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $64,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Davenport Tower is a prestigious luxury hotel situated in the heart of downtown Spokane, Washington. Renowned for its striking modern design, exceptional guest service, and vibrant atmosphere, this hotel offers a rich and dynamic work environment designed for professionals passionate about the hospitality industry. As a part of this esteemed property, employees have the opportunity to grow their careers through various roles spanning guest services, culinary arts, events management, and more. The Davenport Tower emphasizes a culture that values innovation, teamwork, and delivering outstanding guest experiences, making it a sought-after workplace for individuals eager to advance in hospitality.
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Job Requirements
- Must have 2-3 years of prior supervisory or management experience
- Prior food and beverage experience in a hotel setting preferred
- Ability to communicate effectively with customers and team members
- Strong problem solving skills
- Strong associate relations and conflict resolution skills
- Prior cash handling experience
- Experience with scheduling payroll and labor management
- Experience with MICROS POS system
- Must have TIPS or CARE certification
- Must be able to obtain Hepatitis A vaccination within 10 days of hire
- Must be able to work AM and PM shifts
- CPR certification preferred
Job Qualifications
- 2-3 years prior supervisory or management experience
- Prior hotel food and beverage experience preferred
- Ability to communicate effectively with customers and team members
- Excellent problem solving skills
- Strong associate relations skills and good conflict resolution skills
- Prior cash handling experience
- Experience with scheduling payroll and labor management
- Experience with MICROS POS system
- Prior Serve Safe Certification preferred
- TIPS or CARE certification
- CPR certification preferred
Job Duties
- Assist in managing the restaurant operations including staff supervision scheduling and training
- Ensure high standards of food quality presentation and service are maintained
- Collaborate with the culinary team to develop and execute menu offerings
- Monitor and analyze guest feedback to continually improve the dining experience
- Uphold sanitation and safety regulations to provide a clean and hygienic environment
- Foster a positive work culture and motivate the team to deliver exceptional service
- Handle guest inquiries complaints and requests promptly and professionally
- Assist in managing inventory ordering supplies and controlling costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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