Assistant Restaurant Manager, Drago's - Hilton New Orleans Riverside

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across its portfolio of world-class hotel brands. With a rich history that spans decades, Hilton has welcomed billions of guests worldwide, earning a reputation for excellence, innovation, and a steadfast commitment to hospitality. The company continuously sets new standards for the future of travel by fostering a workplace culture that values integrity, leadership, teamwork, ownership, and urgency. Hilton's award-winning workplace culture has been recognized repeatedly on the World's Best Workplaces list by Great Place to Work and Fortune, making it an exceptional place to start or advance a career in hospitality.

Joining Hilton means becoming part of a dynamic team dedicated to spreading the light and warmth of hospitality not only to guests but also within their workplace. Hilton invests significantly in the wellbeing and development of its team members by providing comprehensive benefits, personalized support, and a diverse, inclusive work environment that encourages professional growth and personal fulfillment.

The role of Restaurant Assistant Manager at Hilton offers the opportunity to play an integral part in managing the daily operations of a hotel dining outlet. This position involves overseeing guest service standards, ensuring the highest level of product quality, managing inventory and cost controls, and contributing to budgeting and marketing activities. The Restaurant Assistant Manager is also responsible for enforcing company policies and regulatory standards related to health, safety, sanitation, and alcohol awareness, prioritizing both guest and team member wellbeing.

Moreover, the Assistant Manager works closely with the Restaurant Manager to enhance guest experiences by monitoring service quality, addressing and resolving guest feedback promptly, and supporting continuous improvements to the dining environment. The role also involves inspiring, coaching, and mentoring team members to foster a motivated and high-performing team, contributing to performance evaluations and professional development initiatives.

In addition to operational responsibilities, the Restaurant Assistant Manager supports revenue growth by implementing marketing strategies, up-selling techniques, and promotions designed to boost food and beverage sales. This is a multifaceted leadership position that combines customer service excellence with operational acumen and team leadership. By joining Hilton's team as a Restaurant Assistant Manager, you will help create memorable experiences that make each guest's stay special while advancing your career within a respected global hospitality brand.

Hilton supports its team members with outstanding benefits, including incredible travel perks with deeply discounted stays at Hilton properties, the opportunity to participate in an employee stock purchase program, paid parental leave, personalized caregiving support, crisis management assistance, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These offerings ensure that Hilton employees are cared for holistically, enabling them to bring their best selves to work every day.

Whether you are an experienced hospitality professional or looking to grow your skills in a supportive and rewarding environment, Hilton offers a unique career pathway where exceptional hospitality starts with you. Join Hilton to take part in a culture that values and celebrates every team member's contributions, supports your personal and professional journey, and delivers exceptional guest experiences around the globe.