Assistant Restaurant Manager at Panda Express

SSP America is a leading operator of food and beverage concessions in travel locations, serving millions of customers across numerous high-profile venues including airports, train stations, and casinos. They specialize in creating memorable dining experiences partnering with some of the world's most iconic brands. With a focus on quality, service, and innovation, SSP America delivers a wide variety of food concepts that cater to diverse tastes and preferences. The company prides itself on its dynamic work environment, career development opportunities, and a commitment to inclusivity and equal opportunity employment. Joining SSP America means becoming part of a vibrant team dedicated to excellence in customer service and operational success.

The role of Panda Express Assistant Manager at the Salt Lake City Airport (SLC) is a unique and exciting opportunity for experienced retail or restaurant professionals who thrive in fast-paced, high-volume settings and aspire to leadership. This position offers an annual salary range of $58,000 to $60,000 with potential for a quarterly bonus and a year-end super bonus, backed by a comprehensive benefits package. The Assistant Manager will after hire attend a paid 6-week training course at a Panda Express street-side location to fully immerse in brand standards and operational procedures.

As an Assistant Manager, you will be responsible for managing all retail and customer service activities within the Panda Express location while leading, training, and developing a team of retail travel experts. Your leadership will focus on achieving high-performance goals through setting daily assignments and ensuring excellence in guest service and brand consistency. Operational tasks include managing funds, media, receiving inventory, scheduling, payroll, and maintaining merchandising and display standards. You will participate in forecasting and budgeting efforts based on sales analytics, helping drive operational success and customer satisfaction.

This position requires strong interpersonal skills to effectively communicate with team members, executives, union representatives, and customers. You will often resolve routine issues onsite and escalate complex concerns as needed, ensuring smooth daily operations. Proficiency with point-of-sale systems and Microsoft Office applications is critical to managing reporting and other technology tasks. The Assistant Manager role is instrumental in maintaining SSP America and Panda Express's reputation as a premier dining choice in a secure and bustling travel environment, offering the right candidate a pathway to grow within one of the world’s largest restaurant operators.