Assistant Restaurant Manager at Hopworks Urban Brewery

SSP America is a leading operator of food and beverage outlets in travel locations, including airports, train stations, and other transit hubs. Operating several popular brands throughout Portland International Airport, SSP America stands out for its commitment to quality food service, exceptional customer experiences, and innovative restaurant management. Among its well-known brands at this location are Deschutes Brewery, Good Coffee, and Hopworks Urban Brewery, all providing diverse culinary and beverage options to travelers and guests. SSP America prides itself on fostering a vibrant, inclusive workplace culture that emphasizes career growth, comprehensive benefits, and employee well-being. It is recognized for being one of the largest operators in this niche globally, presenting tremendous opportunities for career advancement and skill development within the hospitality and food service industries.

The Assistant Restaurant Manager position at Hopworks Urban Brewery, located within the bustling Portland International Airport, offers a dynamic, high-volume work environment perfect for professionals passionate about food service and leadership. This role comes with an attractive salary of $61,000 per year, complemented by opportunities for quarterly bonuses and a year-end super bonus reflecting performance and company success. It is a full-time, hourly, non-exempt staff position calculated on a 50-hour work week.

As an Assistant Restaurant Manager, you will be pivotal in overseeing both front and back of house operations, ensuring that all aspects of the restaurant run smoothly and efficiently. Your responsibilities will extend from supervising team members and evaluating their performance to maintaining stringent food safety and quality standards consistent with brand guidelines. Operational cost control, especially managing food and labor expenses, will be crucial elements of this role to ensure profitability. You will play a critical role in recruiting, training, and mentoring a dedicated team of Food Travel Experts, cultivating a positive and productive work environment to motivate staff and enhance overall operational effectiveness.

Your duties will further encompass maintaining company systems and standards, ensuring compliance with all relevant health and sanitation regulations. Inventory management, merchandising, and office administration such as scheduling, purchasing, payroll, and fund management are also under your purview. Assistance with sales forecasting and budget analysis will support the restaurant’s financial planning and performance monitoring. The role requires strong problem-solving skills to address and resolve daily operational challenges, ensuring a seamless experience for both staff and customers.

This position is ideal for candidates who have demonstrated success in full-service restaurant management, including bar operations, and who possess strong proficiency in essential software tools such as MS Office and POS systems. Requirements include a minimum of a high school diploma or equivalent, although an associate’s degree or relevant coursework is preferred. Candidates must also hold a Food Handlers’ Card and any applicable safety certifications. Outstanding interpersonal skills are essential, including the capacity to communicate effectively across all organizational levels and the ability to navigate and resolve conflicts efficiently.

SSP America is dedicated to creating an equitable workplace and is an equal opportunity employer. It upholds laws and standards that prevent discrimination based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other protected status. SSP America also commits to providing reasonable accommodations during the hiring process to ensure accessibility and inclusivity.

Joining SSP America as an Assistant Restaurant Manager at Hopworks Urban Brewery means becoming part of a high-energy, fast-paced environment with substantial career growth potential. Employees benefit from a comprehensive package that includes health, dental, and vision insurance, life insurance, paid time off, 401K with company matching contributions, and an Employee Assistance Program. If you are driven to lead in a challenging yet rewarding setting and contribute to the success of a respected brand in a premier airport location, SSP America invites you to apply and embark on an exciting hospitality career journey.