Assistant Restaurant Manager at Gene's Bistro

Gene's Bistro at Chicago Midway International Airport (MDW) is a vibrant, full-service restaurant known for delivering a genuine Chicago dining experience to travelers passing through one of the busiest airports in the region. Operated by SSP America, Gene's Bistro combines classic Chicago flavors with a fast-paced hospitality environment, making it an iconic culinary destination for both locals and visitors alike. The restaurant prides itself on offering high-quality food, exemplary service, and a welcoming atmosphere, all tailored to meet the unique demands of the airport setting. With an emphasis on speed without sacrificing taste or presentation, Gene's Bistro attracts a diverse customer base ranging from busy business travelers to families and tourists.

The position of Assistant Restaurant Manager at Gene’s Bistro is a critical leadership role responsible for ensuring the smooth daily operations of the restaurant. Located at MDW Airport, this role offers an exciting opportunity to work in a dynamic and fast-moving hospitality environment that requires precision, adaptability, and exceptional team management skills. As an Assistant Restaurant Manager, you will work closely with the General Manager to oversee all aspects of the restaurant’s operations, from opening shifts through peak service to closing duties. This includes supervising and coaching team members, maintaining stringent food safety and quality standards, managing inventory and cost controls, and ensuring the highest levels of guest satisfaction.

This role is particularly well suited to candidates who thrive under pressure, enjoy working in a high-volume setting, and possess strong leadership capabilities to foster a positive and accountable team culture. The successful candidate will embrace accountability for operational excellence and be proactive in resolving guest concerns swiftly and professionally. They will have hands-on involvement with day-to-day operational tasks such as cash handling and reporting, scheduling staff, and upholding health and safety protocols.

Gene's Bistro offers a competitive salary range of $64,000 to $67,000 annually, complemented by a quarterly performance bonus and an annual super bonus, reflecting the company’s recognition of leadership and operational success. This full-time role also includes a comprehensive benefits package with health, dental, vision, and life insurance, 401(k) with company match, paid time off, and access to an employee assistance program, making it an attractive career choice within the vibrant SSP America family.

Joining Gene’s Bistro means becoming part of an iconic dining concept situated in a fast-paced airport travel environment. It’s an excellent chance for career advancement within SSP America, working alongside passionate hospitality professionals dedicated to creating memorable guest experiences through operational excellence. If you are passionate about restaurant management, have a track record of leading successful teams in full-service or high-volume dining settings, and want to develop your skills in a supportive and performance-driven culture, this opportunity at Gene’s Bistro in Chicago Midway Airport is the perfect next step in your career.