Assistant Restaurant Manager

Bear's is a distinguished restaurant known for its dedication to providing a remarkable dining experience to every guest that walks through its doors. With a firmly established reputation in the hospitality sector, Bear's emphasizes not only high-quality food and beverage offerings but also exceptional customer service and hospitality standards. The restaurant operates in a dynamic and fast-paced environment where attention to detail, team collaboration, and operational excellence are paramount to success. Bear's commitment to excellence is reflected in its adherence to safety, cleanliness, and regulatory compliance, ensuring a safe and inviting atmosphere for guests and staff alike. The Assistant Manager at Bear's plays a vital role within the restaurant's leadership team, serving as a cornerstone in maintaining and elevating the restaurant's high standards of operations. Reporting directly to the General Manager and Assistant General Manager, this full-time, onsite position demands a hands-on leadership approach, flexibility in scheduling, and a proactive mindset to manage the diverse needs of restaurant operations. The Assistant Manager's responsibilities span across many core areas including staff management, operational oversight, financial administration, and regulatory compliance. This role requires overseeing the hiring, onboarding, and continuous development of hourly staff to ensure superior customer service and operational goals are met. A critical aspect of the position involves planning and leading pre-shift meetings, managing labor schedules to optimize costs, cash handling oversight, and preparing detailed end-of-shift reports. The role also encompasses ensuring the restaurant's physical environment, equipment, and facilities are well-maintained and compliant with health and safety codes. Moreover, the Assistant Manager collaborates with the event team to execute special occasions seamlessly, supporting Bear's marketing initiatives and community engagement efforts as needed. Bearing significant responsibility for employee performance management, the Assistant Manager actively coaches staff, conducts performance evaluations, administers disciplinary actions when necessary, and fosters a positive and collaborative workplace culture. The role requires strong problem-solving and conflict resolution skills, as well as excellent organizational capabilities to juggle multiple priorities in a fast-paced setting. Flexibility is a key attribute, as the schedule averages 45-55 hours weekly, including evenings, weekends, holidays, and participation in large company events. This position requires reliable transportation and the ability to respond to urgent operational matters outside of regular business hours. Bear's seeks a candidate who is proficient in hospitality management software, well-versed in financial documentation such as profit and loss statements, labor reports, and cost analysis, and who brings a background in food and beverage service, including knowledge of liquor laws and catering operations. Overall, the Assistant Manager role at Bear's is designed for a dedicated hospitality professional eager to contribute to an exceptional guest experience while ensuring smooth, profitable, and compliant restaurant operations.