Assistant Restaurant Manager

Waterbury, CT, USA|Onsite

Job Overview

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Training and Development

Job Description

Bear's is a distinguished restaurant known for its dedication to exceptional dining experiences and high standards of customer service. As a well-established dining establishment, Bear's prides itself on creating a warm and welcoming atmosphere for guests while maintaining operational excellence behind the scenes. With a focus on quality food, friendly service, and efficient management, Bear's has become a popular destination for guests seeking both casual and special occasion dining experiences. The restaurant fosters a collaborative and team-oriented work environment, emphasizing staff development, compliance with industry standards, and continuous improvement to meet and exceed customer expectations.

The role of the Assistant Manager at Bear's is vital in supporting the General Manager and Assistant General Manager in delivering outstanding service and operational success. This full-time, onsite position requires a skilled and dedicated leader who can oversee the hiring, training, and supervision of hourly staff to ensure alignment with both customer service and sales objectives. The Assistant Manager takes a proactive role in managing daily operations, including cash handling, labor scheduling, and task delegation, to optimize restaurant profitability. Responsibilities include leading pre-shift meetings, preparing end-of-shift reports, and collaborating with various teams to execute special events and marketing initiatives.

Additionally, the Assistant Manager ensures full compliance with Department of Labor regulations, health and safety codes, and company policies, reinforcing a safe and efficient workplace. The role demands flexibility in schedule, with availability for evening, weekend, and holiday shifts to support peak business hours and unexpected operational needs. With an average of 45-55 hours per week, this position is suited for a professional committed to excellence in hospitality, staff development, and delivering memorable guest experiences. The Assistant Manager must possess strong communication, problem-solving, and organizational skills, along with a solid understanding of financial and operational management in the restaurant industry. This position offers an enriching career opportunity in a dynamic and growth-focused environment at Bear's.

Job Requirements

Successful completion of company training program including mandatory sexual harassment training within 8 weeks of start date
ServSafe certification must have or obtain within 8 weeks of start date and maintain certification throughout employment
TIPS alcohol certification must have or obtain within 8 weeks of start date and maintain certification throughout employment
Reliable transportation to report to work according to a rotating weekly schedule
Ability to stand, walk and remain on your feet for extended periods up to 8 plus hours during events
Capacity to perform repetitive tasks such as serving food and beverages or clearing tables throughout the shift
Ability to lift, carry and transport items weighing up to 50 pounds
Frequent use of hands and fingers required for various tasks essential to restaurant operations
Comfortable maneuvering and carrying heavy trays of food and beverages safely
Frequent bending, stooping and reaching to set up and clear tables and arrange event spaces
Strong hand eye coordination
Ability to navigate crowded or confined spaces quickly without disrupting guests or event flow
Comfortable working indoors or outdoors in various weather conditions
Ability to adapt to fluctuating temperatures in kitchens, serving areas or outdoor venues
Ability to maintain clear and professional communication while performing physical tasks
Sharp hearing acuity to communicate and respond effectively in loud environments
Withstand exposure to possible food allergens
Withstand exposure to and work with cleaning chemicals

Job Qualifications

High school diploma or equivalent
Bachelor degree in hospitality, tourism, culinary, business administration or related field preferred
1-3 years management experience preferably in the hospitality or restaurant industry
Strong knowledge of federal, state, and local health and labor laws and regulations
Excellent communication and interpersonal skills
Proven ability to train, develop, and supervise staff
Capacity to delegate tasks effectively
Experience in performance evaluation and providing constructive feedback
Ability to foster a positive and collaborative work environment
Skilled in conflict resolution and handling personnel issues with professionalism
Excellent organizational and time management skills
Demonstrated ability to handle confidential information with discretion
Proficient in computer skills and ability to learn new software applications quickly
Proficiency in accounting software, POS systems, and data analysis tools
Strong analytical and problem-solving skills
Exceptional verbal and written communication skills
Strong catering, to-go and events background preferred
Experience in managing beer, wine and liquor and knowledge of liquor laws preferred
Knowledge of financial statements including P&L, labor reports, cost of goods, sales and product mix

Job Duties

Assign key restaurant functions and tasks to hourly staff while maintaining oversight to ensure timely and successful completion
Manage profit and loss by enforcing cash control, security protocols, inventory management, labor optimization, and waste reduction
Assist in verifying and approving daily sales summaries within the accounting platform, including analyzing discounts, voids, and charitable donations
Support inventory management, vendor orders, and invoice entry into the accounting system
Ensure facilities and equipment are well-maintained and arrange timely repairs as needed
Uphold existing company policies and procedures while identifying and suggesting corrective action plans
Ensure compliance with food safety, cleanliness, liquor purchasing and service, and security policies
Maintain restaurant cleanliness and general appearance through daily inspections and hold staff accountable
Collaborate with management to oversee restaurant operations focusing on labor targets, costs, guest satisfaction, and event execution
Assist in recruiting, interviewing, hiring, onboarding, and training staff to meet performance and customer service standards
Manage staff performance, provide motivation and training, and administer disciplinary actions as needed compliant with labor laws
Assist in overseeing onboarding, staff training, scheduling, payroll accuracy, and documentation of attendance, performance, and disciplinary actions
Monitor and coach staff interactions with guests to ensure exceptional service delivery
Engage with guests to gather feedback, build relationships, and address service concerns promptly
Collaborate with the management team to support and implement marketing initiatives and community engagement efforts
Perform additional responsibilities as assigned by district staff or ownership