Assistant Restaurant Manager

SSP America is a leading operator of food and beverage outlets in travel locations across the United States. Renowned for delivering quality dining experiences, SSP America focuses on operating within dynamic environments such as airports, train stations, and other transit hubs. Their commitment extends beyond great food to exceptional customer service, making them a trusted name in hospitality and travel food service industries. They emphasize career growth, employee well-being, and operational excellence, contributing to a friendly yet professional work culture.

This opportunity is for an Assistant Restaurant Manager position located within the Dane County Regional Airport (MSN). This role offers an exciting chance to be part of a fast-paced and vibrant airport setting. The compensation package is competitive, with a salary range from $55,000 to $60,000 per year, along with quarterly and year-end bonuses. Employees are provided with a comprehensive benefits package including health, dental, vision, and life insurance plans, paid time off, a 401K plan with company matching, and access to an Employee Assistance Program.

As the Assistant Restaurant Manager, you will play a crucial role in overseeing all restaurant operations and ensuring outstanding customer service within the airport location. Your responsibilities will include managing daily activities, supervising and evaluating team performance, and maintaining strong communication with your team. Recruit, train, and develop team members to maintain brand standards and achieve operational goals efficiently. Your leadership will directly influence the quality of customer interactions, operational processes, and the overall success of the restaurant under SSP America’s umbrella.

In addition to team management, the role requires active involvement in administrative functions such as inventory control, purchasing, scheduling, and payroll. You will monitor sales performance using analysis of sales reports to assist in forecasting and budgeting processes. Maintaining adherence to company policies, preserving brand merchandising and display standards, and problem-solving any operational issues promptly are also part of the job. The ideal candidate will excel in a collaborative environment fostering teamwork and operational excellence.

SSP America values individuals who demonstrate strong interpersonal skills and can effectively engage at multiple levels, including executives, union representatives, and diverse team members within the restaurant environment. A proven ability to resolve conflicts and provide constructive feedback is essential. The company encourages professional development, career progression, and offers a supportive work environment tailored to help employees thrive and contribute to the company’s strong reputation in the travel food service sector. Embark on a rewarding career path where your contributions make a tangible impact every day at one of the busiest airport dining venues.