Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and development opportunities
Job Description
Our client is a distinguished player in the hospitality industry, renowned for operating upscale, high-standard restaurants that deliver exceptional dining experiences. This company believes that people are their greatest capability, underscoring their commitment to service excellence, agility, and ownership. The organization values hearts that serve, indicating a workplace culture that prioritizes empathy, teamwork, and dedication. Operating in a dynamic environment, the company maintains rigorous standards in customer satisfaction and sustainability practices, aiming to meet and exceed guest expectations at every occasion.
The restaurant manager role is integral to the smooth and effective management of restaurant operations. This leadership position involves guiding and supporting restaurant teams to perform in accordance with both brand and corporate standards, while fostering an environment steeped in the company's core values. Responsibilities include ensuring food quality is consistently high and prepared to exacting guest specifications, maintaining sanitation and safety standards for the wellbeing of guests and associates, and managing problem resolution with a proactive, guest-centered approach. The role requires solid experience in food and beverage operations, scheduling and coaching staff, overseeing compliance with alcohol services regulations, and collaborating closely with other department leaders to enhance the overall customer experience.
The position also involves managing inventory, forecasting supply needs, and following up on repairs and maintenance of restaurant equipment and facilities, ensuring a trouble-free operational environment. The manager actively participates in marketing efforts, including menu development, competitive analysis, and the introduction of specials. This role requires physical stamina to handle demanding work conditions and a flexible schedule that includes holidays and weekends. Overall, the restaurant manager serves as both leader and ambassador, upholding the company’s commitment to outstanding service, safety, quality, and sustainable business practices. This role offers significant career growth potential, with progression paths leading to positions such as Restaurant or Banquet Manager, Food and Beverage Manager, and eventually Food and Beverage Director.
The restaurant manager role is integral to the smooth and effective management of restaurant operations. This leadership position involves guiding and supporting restaurant teams to perform in accordance with both brand and corporate standards, while fostering an environment steeped in the company's core values. Responsibilities include ensuring food quality is consistently high and prepared to exacting guest specifications, maintaining sanitation and safety standards for the wellbeing of guests and associates, and managing problem resolution with a proactive, guest-centered approach. The role requires solid experience in food and beverage operations, scheduling and coaching staff, overseeing compliance with alcohol services regulations, and collaborating closely with other department leaders to enhance the overall customer experience.
The position also involves managing inventory, forecasting supply needs, and following up on repairs and maintenance of restaurant equipment and facilities, ensuring a trouble-free operational environment. The manager actively participates in marketing efforts, including menu development, competitive analysis, and the introduction of specials. This role requires physical stamina to handle demanding work conditions and a flexible schedule that includes holidays and weekends. Overall, the restaurant manager serves as both leader and ambassador, upholding the company’s commitment to outstanding service, safety, quality, and sustainable business practices. This role offers significant career growth potential, with progression paths leading to positions such as Restaurant or Banquet Manager, Food and Beverage Manager, and eventually Food and Beverage Director.
Job Requirements
- Associate degree preferred
- 2-5 years restaurant experience required
Job Qualifications
- Associate degree preferred
- 2-5 years restaurant experience required
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Ensure that food quality is consistent appealing and prepared to guest specifications
- Interact with guests to obtain feedback on quality of service and food in outlet
- Ensure that the restaurant complies with sanitation and safety standards for guests and associates
- Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns
- Check that all equipment is in working order
- Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
- Document inventory forecast usage and monitor supply
- Abide by all state federal and corporate requirements pertaining to serving alcoholic beverages
- Oversee serving staff to ensure proper liquor controls are in place and all cash handling policies and procedures are followed
- Participate in marketing efforts of restaurants create menu ideas survey competition and report food trends and assist in preparation of specials
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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