Chuck E. Cheese logo

Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Paid Time Off

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in the family dining and entertainment industry. The company is best known for operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands, which collectively create a vibrant and lively atmosphere that blends great food, family fun, and exceptional entertainment. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has established itself as a premier destination for families seeking memorable experiences centered on play and dining. The company celebrates over half a million birthdays annually, emphasizing its commitment to making joyful and lasting memories. CEC Entertainment is dedicated to safety, quality, and community engagement through various programs including Kid Check and charitable donations exceeding $24 million to schools and nonprofits. The brand’s recognition as one of America’s Greatest Workplaces and receipt of the "Best in STEM" award in 2025 highlights its focus on innovation, employee development, and a supportive work environment.

The Assistant Manager role at Chuck E. Cheese is a high-energy, high-reward opportunity ideal for those ready to elevate their management career within a beloved family entertainment leader. This position involves significant leadership responsibilities with a focus on maintaining exemplary guest service and operational excellence. Assistant Managers are integral to the success of the store, making critical daily decisions about time management, staff scheduling, cleanliness, and upholding both product and guest service standards. The role offers commission potential based on sales of memberships and Fun Passes, which can provide a lucrative earning opportunity beside base pay. There are two commission structures – exempt employees can earn between $0.50 to $10.00 per membership sold and $0.15 to $3.00 per Fun Pass, whereas non-exempt employees have a slightly higher commission range.

Assistant Managers are tasked with building sales and maximizing profits by effectively recruiting, training, developing, and motivating their team to meet company and guest expectations. They must coach and inspire the team to deliver outstanding guest service while ensuring a safe, clean, and well-run environment. Understanding cost control procedures, inventory management, financials, and labor management is critical to excelling in this role.

Additionally, the position requires ownership of an Area of Impact (AOI), with experience in all four focus areas including: the Kitchen where you manage food safety and prepare menu items, Sales where you oversee the Cashier, Salad Bar, and Gift Shop operations, Showroom which involves leading birthday party planning and execution, and the Gameroom where you collaborate with the Technical Manager to keep equipment in optimal condition. This rotation exposes Assistant Managers to all facets of store operation, fostering a comprehensive understanding of the business.

CEC Entertainment also provides a supportive work environment emphasizing safety and health with strict sanitation standards and operational protocols to protect employees and guests. The company promotes diversity, inclusion, and an ethical workplace culture that reflects the diverse communities served. Benefits include medical, dental, vision, life insurance, disability coverage, and a 401(k) retirement savings plan for eligible U.S. employees, alongside valuable job training and career growth opportunities. Chuck E. Cheese offers a "Work Today, Get Paid Tomorrow" system to enhance employee convenience.

Job Requirements

  • Must be able to work 40 hours a week
  • Must have a high school diploma or GED
  • Must be at least 21 years of age or older (local laws permitting exceptions)
  • Minimum of one year of people management experience preferably in food service or six months as an Opening Coordinator
  • Must be able to lift or carry 0-50 pounds during shift
  • Must be able to stand, bend, kneel, reach, push/pull, walk, and squat
  • Work environment includes exposure to flashing lights, moving mechanical parts, loud noise, and extreme temperature conditions

Job Qualifications

  • High school diploma or GED
  • Minimum of one year of experience managing people preferably in food service or experience as an Opening Coordinator for at least six months
  • Effective communication skills
  • Ability to coach and develop others
  • Strong time and priority management
  • Demonstrates ethics and integrity
  • Resourcefulness and composure

Job Duties

  • Make daily decisions involving time management, staff scheduling, cleanliness, and guest service standards
  • Build sales and maximize profits by recruiting, training, developing, and motivating team
  • Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and efficient environment
  • Understand cost control procedures, inventory, financials, and labor management
  • Take ownership of one Area of Impact (Kitchen, Sales, Showroom, Gameroom) and complete rotations through all areas
  • Manage kitchen operations including food safety, product ordering, and pizza preparation
  • Lead birthday party execution and showroom seating optimization

Job Criteria

Experience

Mid Level (3-7 years)


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