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Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
employee training

Job Description

The hiring establishment is a dynamic and guest-focused restaurant aiming to deliver exceptional dining experiences while achieving strong business performance. This company is dedicated to fostering a team-oriented environment where employees are valued and motivated to provide excellent service. As part of a well-established or growing restaurant or restaurant chain, the organization is committed to cultivating leadership within its workforce and maintaining operational excellence. Emphasizing a culture of high standards, guest satisfaction, and financial profitability, the restaurant invests in its employees' development to ensure both individual and organizational success.

The Assistant Restaurant Manager plays a vital role in supporting the Restaurant Manager by driving the team to achieve superior guest experiences and maintain profitable sales. This leadership position involves the recruitment, hiring, onboarding, and development of crew and shift leaders, fostering a collaborative and accountable team environment. The Assistant Manager contributes to operational management by ensuring the restaurant adheres to brand standards, safety, food safety, and sanitation guidelines, while also overseeing staffing and shift coverage to meet service goals. They support the execution of marketing promotions, new product rollouts, and help implement strategies to maintain and boost restaurant profitability.

In this role, the Assistant Restaurant Manager actively works to create a guest-first culture, addressing and resolving guest concerns with professionalism and commitment. They monitor restaurant performance through guest feedback and operational assessments to drive continuous improvements. Additionally, they are responsible for controlling costs and supporting financial management activities such as budgeting and sales tracking.

To be successful, candidates must have a strong foundation in restaurant or retail supervisory experience, solid communication skills, and basic computer proficiency. The role requires a proactive attitude towards problem-solving, decision-making, team leadership, and conflict resolution. The Assistant Restaurant Manager also fosters professional growth within the team by collaborating on individual development plans and providing coaching and feedback.

This position suits an individual passionate about delivering excellent guest service, guiding teams to achieve results, and improving operational effectiveness in a busy restaurant setting. The role demands strong interpersonal skills, business acumen, and a commitment to upholding brand values and standards. Employment type and salary are typically competitive within the restaurant industry and may vary based on location and company size. This role offers a rewarding career path for those aspiring to grow their management skills in the hospitality sector.

Job Requirements

  • at least 18 years of age (where applicable)
  • restaurant, retail, or supervisory experience
  • high school diploma or equivalent
  • basic computer skills
  • fluent in English
  • basic writing skills
  • math and financial management skills

Job Qualifications

  • fluent in English
  • restaurant, retail, or supervisory experience
  • basic computer skills
  • basic writing skills
  • high school diploma or equivalent
  • math and financial management skills

Job Duties

  • assist to recruit, hire, onboard and develop employees
  • communicate job expectations to employees
  • hold team members accountable for their behavior and performance, addressing concerns promptly
  • support the development of team members
  • create and maintain a guest first culture in the restaurant
  • ensure all shifts are appropriately staffed to achieve guest service goals
  • maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
  • ensure brand standards, recipes and systems are executed
  • help prepare and complete action plans
  • implement production, productivity, quality and guest service standards
  • review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • control costs to help maximize profitability
  • execute all in-restaurant marketing promotions in a timely manner
  • execute new product roll-outs including team training, marketing and sampling
  • drive sales goals and track results

Job Criteria

Experience

Mid Level (3-7 years)


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