Assistant Restaurant Manager

Rackson is recognized as one of the top quick-service restaurant (QSR) operators in the United States with a strong commitment to a growth strategy centered on values-based leadership. The company operates Burger King locations, focusing on providing exceptional service, quality food, and a positive work culture that emphasizes putting people first. Rackson's culture fosters an environment where team members feel valued, empowered, and supported for their professional growth and personal development. Employees are part of an innovative and customer-centric team that continually strives for operational excellence across all Burger King locations they manage. With a people-first culture and authentic leadership, Rackson ensures employees receive ongoing career and leadership development, scholarship opportunities, and a comprehensive benefits package that supports their well-being and success.

The Assistant General Manager (AGM) role at Burger King, under the Rackson brand, is an integral part of the management team, reporting directly to the Restaurant General Manager. This role is a full-time or part-time position with a competitive hourly wage ranging from $17.50 to $20.50. The AGM oversees all restaurant activities during their shift, playing a pivotal role in ensuring smooth day-to-day restaurant operations and delivering exceptional guest service. This position involves supporting the management team in staff management, financial performance tracking, and implementing company policies and safety standards.

The AGM acts as the right hand to the General Manager, assisting in decision-making processes, training employees, and maintaining overall restaurant efficiency and profitability. The role demands leadership skills that motivate and engage team members, create a respectful and supportive work environment, and resolve concerns promptly. The Assistant General Manager is also responsible for managing sales and labor costs, ensuring adherence to brand standards in food quality, service, and safety. The position requires hands-on involvement in various operational tasks such as food preparation, guest service, cleanliness, and inventory management.

This role requires a proactive individual with self-awareness who seeks continuous improvement and feedback. The AGM leads by example with empathy and fairness, fostering teamwork and identifying talent for future leadership roles. They must be knowledgeable about financial metrics, food safety procedures, and labor laws while maintaining compliance with all regulatory requirements. The Assistant General Manager will plan and execute shift operations efficiently, focusing on cost control and long-term sales growth. They are also responsible for the training and development of team members to ensure the highest standards of quality, safety, and guest satisfaction.

Successful candidates must be at least 18 years old, have a high school diploma or equivalent, and possess previous fast-food management experience. Strong communication skills in English are required, with Spanish comprehension considered helpful. The role requires proficiency in reading, writing, math, POS systems, and various operational tasks. Physical requirements include the ability to lift up to 50 pounds, stand for long periods, and perform tasks requiring flexibility such as bending and reaching in a dynamic restaurant environment.

Rackson offers its team members a competitive salary with an additional bonus program, a 401(k) plan with company match, medical, dental, and vision insurance, paid time off, and ongoing career development opportunities. This position provides an exciting opportunity for individuals seeking to grow their careers in restaurant management within a supportive and growth-oriented company culture. Join Rackson at Burger King and become part of a motivated all-star team that values authenticity, fairness, and leadership excellence.