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Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k plan
Employee assistance program

Job Description

SSP America is a leading global operator of food and beverage outlets in high-traffic locations such as airports and train stations. Known for its commitment to delivering exceptional dining experiences, SSP America operates various brand partnerships and concepts tailored to meet the unique needs of travelers. The company prides itself on creating dynamic, customer-focused environments where quality, service, and innovation intersect. As one of the largest restaurant operators worldwide, SSP America provides a supportive, inclusive workplace where employees are encouraged to grow their careers and build meaningful skills. This particular opportunity is located at the Dane County Regional Airport (MSN), a bustling transport hub in Wisconsin that serves thousands of travelers daily, requiring a steadfast and experienced team to manage food service operations smoothly within the airport setting.

The role of Assistant Restaurant Manager at SSP America in Dane County Regional Airport offers an exciting challenge for hospitality professionals seeking to advance their careers in a fast-paced, customer-centric environment. This full-time position comes with a competitive salary range of $55,000 to $60,000 annually, supplemented by the potential for quarterly and year-end super bonuses, reflecting the company’s recognition of exceptional performance. The Assistant Restaurant Manager will play a pivotal role in overseeing all restaurant and customer service activities, ensuring that operational standards and brand specifications are consistently met or exceeded.

This role involves managing a team of Food Travel Experts dedicated to providing top-tier guest service tailored to travelers. Responsibilities include recruiting, training, and motivating team members, scheduling and payroll administration, inventory and purchasing oversight, and maintaining merchandising standards. The Assistant Restaurant Manager also plays a key role in sales forecasting and budgeting, helping to monitor the financial health of the restaurant through detailed sales analysis. Strong leadership skills are essential for fostering a positive work environment, resolving conflicts, and ensuring compliance with company policies and procedures. This position offers ample opportunity for career progression within SSP America, which values continuous learning and leadership development. Employees in this role benefit from a comprehensive benefits package including health, dental, vision, and life insurance plans, paid time off, a 401(k) plan with company match, and an Employee Assistance Program. Those interested in joining a vibrant team at a major airport and advancing in the restaurant management field will find this role rewarding and challenging.

Job Requirements

  • High school diploma or equivalent
  • 2+ years experience in restaurant management or supervisory role
  • Proficiency with computer applications including MS Office and POS systems
  • Ability to prioritize tasks effectively
  • Strong interpersonal communication skills
  • Experience resolving conflicts with customers and team members

Job Qualifications

  • High school diploma or equivalent
  • Associate's degree or equivalent coursework preferred
  • 2+ years restaurant management or supervisory experience
  • Proficient in MS Office and Point-of-Sale systems
  • Strong organizational and prioritization skills
  • Excellent interpersonal and conflict resolution skills

Job Duties

  • Manage all restaurant and customer service activities
  • Lead and develop team
  • Maintain adherence to all company policies and procedures
  • Maintain brand standards, display presentations, and monitor inventory levels
  • Handle management of receiving, inventory, purchasing, scheduling, and payroll
  • Assist in monitoring sales performance through sales reports analysis
  • Address routine issues and escalate complex problems when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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