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Job Overview
Employment Type
Full-time
Part-time
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Bonus Pay
Job Description
Dunkin' is a renowned leader in the coffee and baked goods industry, widely recognized as America's favorite all-day, everyday stop for quality coffee and delicious baked treats. Founded in 1950, Dunkin' has built a legacy of customer loyalty and excellence, holding the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 consecutive years. As a part of the Dunkin' Brands Group, Inc., Dunkin' operates more than 13,100 restaurants across 41 countries worldwide, maintaining a strong presence and reputation for delivering consistent and satisfying guest experiences. The company is headquartered in Canton, Massachusetts, and has... Show More
Job Requirements
- at least 18 years of age (where applicable)
- basic writing skills
- high school diploma or equivalent
- basic computer skills
- restaurant, retail, or supervisory experience
- fluent in english
- proficient in math and financial management
Job Qualifications
- fluent in english
- restaurant, retail, or supervisory experience
- basic computer skills
- at least 18 years of age (where applicable)
- basic writing skills
- high school diploma, or equivalent
- proficient in math and financial management
Job Duties
- assist to recruit, hire, onboard and develop employees
- communicate job expectations to employees
- hold team members accountable for their behavior and performance, addressing concerns promptly
- support the development of team members
- create and maintain a guest first culture in the restaurant
- ensure all shifts are appropriately staffed to achieve guest service goals
- maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- comply with all applicable laws
- ensure brand standards, recipes and systems are executed
- help prepare and complete action plans
- implement production, productivity, quality and guest service standards
- review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- control costs to help maximize profitability
- execute all in-restaurant marketing promotions in a timely manner
- execute new product roll-outs including team training, marketing and sampling
- drive sales goals and track results
Job Criteria
Experience
No experience required
Job Location
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