Assistant Restaurant Manager

Pyramid Global Hospitality is a renowned company in the hospitality industry that prioritizes its employees above all else. With a strong commitment to a People First culture, the company has built a reputation for creating a supportive and inclusive work environment that values diversity, growth, development, and wellbeing. Pyramid Global Hospitality operates internationally with over 230 properties worldwide, offering a career that supports both beginner and seasoned professionals in the hospitality field. The organization is dedicated to employee development, providing ongoing training and development opportunities that help staff build essential skills and knowledge to advance their careers. Working at Pyramid Global Hospitality means joining a team that values meaningful relationships along with providing robust employee benefits such as comprehensive health insurance, retirement plans, paid time off, unique perks like on-site wellness programs, local discounts, and employee rates on hotel stays.

The Hilton Philadelphia at Penn's Landing, a prominent property under the Pyramid Global Hospitality umbrella, offers a unique lodging experience situated directly on the Delaware River Waterfront in downtown Philadelphia. This 350-room hotel features modern amenities including newly renovated guest rooms that boast dark wood furnishings, leather lounge chairs, contemporary lighting, and upscale bathrooms with stunning city or river views. The hotel also offers 24,000 square feet of meeting space, making it an ideal venue for both business and leisure travelers.

The Restaurant Manager role at the Hilton Philadelphia at Penn's Landing entails ensuring remarkable guest service and high-quality food and beverage offerings while maintaining overall profitability of the hotel's restaurant operations. This position involves managing the daily restaurant functions including overseeing restaurant and bar staff, maintaining inventory, enforcing quality and safety standards, and optimizing service efficiency. The manager acts as a vital link between the kitchen, bar, and front-of-house teams to guarantee a smooth workflow and a welcoming dining experience for guests. Responsibilities include handling reservations and guest interactions, addressing inquiries and complaints professionally, monitoring food and beverage quality, and ensuring compliance with health, safety, and liquor laws. The role also requires collaboration with the sales and culinary teams to design special promotions, seasonal menus, and themed events that attract and retain guests. Furthermore, the Restaurant Manager is tasked with training, scheduling, and supervising all restaurant personnel to ensure adherence to hotel policies and service protocols.

This position requires a bachelor’s degree in hospitality management or a related field and 3-5 years of restaurant management experience. Familiarity with POS systems and restaurant management software is preferred. Candidates must demonstrate the ability to multitask, solve problems efficiently, and thrive in a fast-paced environment. Flexibility to work weekends and holidays is also essential. Compensation packages are variable and based on a range of factors specific to each candidate, including skills, experience, certifications, and the office location. Pyramid Global Hospitality is an equal opportunity employer dedicated to fostering a diverse and inclusive workforce across all levels.