
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
job training
Career growth opportunities
Paid Time Off
Work Today Get Paid Tomorrow program
Job Description
CEC Entertainment, LLC is a nationally recognized leader in family dining and entertainment, headquartered in Irving, Texas. Known primarily for its iconic Chuck E. Cheese brand, as well as Peter Piper Pizza and Chuck's Arcade, CEC Entertainment has established a strong presence with nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues spread across 45 states and 18 countries. The company is dedicated to making memorable experiences for children and families through a combination of quality food, fun entertainment, and safe environments. Chuck E. Cheese celebrates over half a million birthdays annually, emphasizing its commitment to creating joyful and lasting memories for kids and families. The brand has been recognized for its leadership in both innovation and employee well-being, notably earning the "Best in STEM" award and a spot on the list of America's Greatest Workplaces in 2025.
CEC Entertainment prides itself on a culture of diversity, inclusion, and creativity. It aims to unite families through play and fun, promoting physical wellness and developmental skills in children through its engaging attractions. The company has also demonstrated community dedication, donating more than $24 million to schools and nonprofits. With a purpose and passion for creating the best places for kids and families to eat and play, CEC Entertainment offers employees a dynamic work environment centered around food, family, and fun.
The role of Assistant Manager at Chuck E. Cheese represents a high-energy and high-reward opportunity for those looking to advance their management careers in the family entertainment and food service industry. As an Assistant Manager, you will play a pivotal role in leading a team committed to ensuring every guest has a positive and enjoyable experience, living up to the company’s mission "every guest leaves happy." This leadership position involves making important daily decisions related to staff scheduling, time management, cleanliness, and maintaining the highest guest service and product standards.
You will be responsible for building sales and maximizing profits by recruiting, training, developing, and motivating team members to meet and exceed company and guest expectations. Your leadership will directly influence the delivery of outstanding guest service as well as ensuring a safe, clean, and efficient operational environment.
A unique aspect of this role is owning an Area of Impact (AOI) in one of four key operational sectors: The Kitchen, Sales, Showroom, or Gameroom. Over time, you will complete rotations in each AOI to develop a comprehensive understanding of the business. The Kitchen AOI involves managing product ordering, food safety, scheduling, and overseeing the preparation and cooking of menu items. The Sales AOI includes oversight of the Cashier, Salad Bar, and Gift Shop, focusing on sales results, inventory management, and profitability. The Showroom AOI centers on planning and executing birthday parties, maximizing bookings, and guest satisfaction. The Gameroom AOI requires partnering with the Technical Manager to maintain equipment and analyze game data to ensure a guest-ready environment.
The Assistant Manager role demands strong skills such as coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and solid time and priority management. This position also has physical work components that include lifting objects up to 50 pounds, standing, bending, kneeling, reaching, pushing/pulling, walking, and squatting during scheduled shifts. Employees must be comfortable working in an environment with flashing and flickering lights, mechanical parts, loud noise, and exposure to various temperature conditions.
CEC Entertainment offers competitive commission potential depending on exempt or non-exempt status, with commission payouts from $0.50 up to $10 per membership sold and additional commissions on Fun Pass sales. The company supports employee safety and health through rigorous sanitation standards and operational procedures. Compliance with reasonable accommodations for individuals with disabilities is a priority to enable all employees to perform essential functions effectively.
As an employer, CEC Entertainment values diversity and is committed to equal opportunity, ensuring no discrimination based on race, ancestry, color, genetics, gender identity or expression, sexual orientation, national origin, religion, age, disability, pregnancy, veteran status, or any other protected status under federal, state, or local laws. This inclusion fosters a welcoming work culture that celebrates the unique qualities every team member brings.
CEC Entertainment prides itself on a culture of diversity, inclusion, and creativity. It aims to unite families through play and fun, promoting physical wellness and developmental skills in children through its engaging attractions. The company has also demonstrated community dedication, donating more than $24 million to schools and nonprofits. With a purpose and passion for creating the best places for kids and families to eat and play, CEC Entertainment offers employees a dynamic work environment centered around food, family, and fun.
The role of Assistant Manager at Chuck E. Cheese represents a high-energy and high-reward opportunity for those looking to advance their management careers in the family entertainment and food service industry. As an Assistant Manager, you will play a pivotal role in leading a team committed to ensuring every guest has a positive and enjoyable experience, living up to the company’s mission "every guest leaves happy." This leadership position involves making important daily decisions related to staff scheduling, time management, cleanliness, and maintaining the highest guest service and product standards.
You will be responsible for building sales and maximizing profits by recruiting, training, developing, and motivating team members to meet and exceed company and guest expectations. Your leadership will directly influence the delivery of outstanding guest service as well as ensuring a safe, clean, and efficient operational environment.
A unique aspect of this role is owning an Area of Impact (AOI) in one of four key operational sectors: The Kitchen, Sales, Showroom, or Gameroom. Over time, you will complete rotations in each AOI to develop a comprehensive understanding of the business. The Kitchen AOI involves managing product ordering, food safety, scheduling, and overseeing the preparation and cooking of menu items. The Sales AOI includes oversight of the Cashier, Salad Bar, and Gift Shop, focusing on sales results, inventory management, and profitability. The Showroom AOI centers on planning and executing birthday parties, maximizing bookings, and guest satisfaction. The Gameroom AOI requires partnering with the Technical Manager to maintain equipment and analyze game data to ensure a guest-ready environment.
The Assistant Manager role demands strong skills such as coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and solid time and priority management. This position also has physical work components that include lifting objects up to 50 pounds, standing, bending, kneeling, reaching, pushing/pulling, walking, and squatting during scheduled shifts. Employees must be comfortable working in an environment with flashing and flickering lights, mechanical parts, loud noise, and exposure to various temperature conditions.
CEC Entertainment offers competitive commission potential depending on exempt or non-exempt status, with commission payouts from $0.50 up to $10 per membership sold and additional commissions on Fun Pass sales. The company supports employee safety and health through rigorous sanitation standards and operational procedures. Compliance with reasonable accommodations for individuals with disabilities is a priority to enable all employees to perform essential functions effectively.
As an employer, CEC Entertainment values diversity and is committed to equal opportunity, ensuring no discrimination based on race, ancestry, color, genetics, gender identity or expression, sexual orientation, national origin, religion, age, disability, pregnancy, veteran status, or any other protected status under federal, state, or local laws. This inclusion fosters a welcoming work culture that celebrates the unique qualities every team member brings.
Job Requirements
- must be at least 21 years of age or older (RVP approval may allow hiring at the minimum legal age for serving alcohol)
- must be able to work 40 hours a week
- ability to lift or carry objects weighing up to 50 pounds during shifts
- must be able to perform physical activities including standing, bending, kneeling, reaching, pushing/pulling, walking, and squatting
- able to work in environments with flashing lights, moving mechanical parts, loud noise, and exposure to temperature extremes
- compliance with company health and safety standards
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- must have a high-school diploma or GED
- minimum of one year of experience managing people, preferably in the food service industry or six months experience as an Opening Coordinator
- strong coaching and development skills
- effective communication skills
- ability to maintain composure in a fast-paced environment
- demonstrated resourcefulness
- high ethical standards and integrity
- good time and priority management skills
Job Duties
- make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- recruit, train, develop, and motivate a team to meet company and guest expectations
- coach and inspire team members to deliver outstanding guest service and maintain a safe and clean environment
- understand and apply cost control procedures, inventory management, financials, and labor management
- take ownership of an Area of Impact (AOI) including rotations through kitchen, sales, showroom, and gameroom operations
- manage product ordering, food safety, scheduling, and kitchen cleanliness
- oversee sales areas including cashier, salad bar, and gift shop with a focus on sales results and profitability
- lead birthday party execution and planning to maximize bookings and guest satisfaction
- partner with Technical Manager to maintain game and equipment functionality
- analyze game play data and ticket payouts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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