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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Dunkin' is a renowned American multinational coffee and baked goods chain, founded in 1950 and widely recognized as America's favorite all-day, everyday stop for quality coffee and delicious baked products. With a leading market position in hot and iced coffee, donuts, bagels, and muffins, Dunkin' has established a reputation for superior customer loyalty, consistently securing the No. 1 ranking in the coffee category by Brand Keys for 14 consecutive years. The brand operates more than 13,100 restaurants across 41 countries worldwide, a testament to its vast global presence and influence. Headquartered in Canton, Massachusetts, Dunkin' is part of the Dunkin'... Show More
Job Requirements
- At least 18 years of age (where applicable)
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High school diploma or equivalent
- Proficient in math and financial management
Job Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High school diploma or equivalent
- Proficient in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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