Assistant Restaurant Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $27.00 - $33.00

Work Schedule

Flexible

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health Savings Account with Company Match

401(k) retirement plan with company match

Paid vacation

paid sick days

hotel discounts

educational assistance

Paid parental leave

Company paid life insurance

company paid short term disability insurance

Company paid Long-Term Disability Insurance

Employee perks and discounts

Hospital Indemnity insurance

critical illness insurance

accident insurance

Job Description

Sonesta International Hotels is a dynamic and rapidly expanding hospitality company recognized as the 8th largest hotel company in the United States. With a vast portfolio that includes over 1,000 owned, managed, and franchised properties across eight countries, Sonesta stands out by blending full-service and focused hotels situated in major cities worldwide. The company is driven by a commitment to the human side of hospitality, emphasizing passionate service, purposeful loyalty, and creating meaningful experiences for every guest and team member. This expansive network and growth reflect Sonesta's dedication to delivering quality, value, and exceptional hospitality in every aspect of their operations.\n\nSonesta seeks a qualified candidate to function as an Assistant Restaurant Manager within one of its prestigious properties. This role serves as an integral part of the property's food and beverage leadership team, assisting the restaurant manager in overseeing daily operations and ensuring that the restaurant meets the brand's high standards for guest satisfaction and employee engagement. The position plays a crucial role in delivering outstanding food and beverage experiences while upholding the brand's health, safety, and service standards. The Assistant Restaurant Manager will be deeply involved in the coordination of food and beverage services in various hotel outlets and function spaces, working closely with culinary teams to align offerings with guest expectations.\n\nIn this leadership position, the assistant manager will actively participate in hiring, training, and developing restaurant staff, fostering a cohesive and motivated team environment. They will be responsible for maintaining strict adherence to all safety, sanitation, and liquor laws to guarantee a secure and compliant environment for guests and staff. This role requires excellent communication and organizational skills, overseeing daily restaurant activities on the floor and managing guest feedback effectively to ensure flawless service delivery.\n\nThe Assistant Restaurant Manager will also assist in strategic planning, managing inventories, and staffing schedules to meet the fluctuating demands of the business efficiently. Leading and inspiring the team by upholding Sonesta’s core values, the candidate will create a positive workplace culture that supports professional growth and team collaboration. This role demands a hands-on leader who leads by example, demonstrates integrity, and fosters trust and respect among the restaurant staff. With pay ranging from $27.00 to $33.00 per hour, this position offers a competitive compensation package alongside a comprehensive benefits program.\n\nSonesta International Hotels offers employees a variety of benefits designed to support health, financial security, and work-life balance. These include medical, dental, and vision insurance plans, a health savings account with company matching contributions, a 401(k) retirement plan with company match, paid vacation and sick days, hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and disability insurance. Additional employee perks and insurance options such as hospital indemnity, critical illness, and accident insurance further enhance the total rewards of working with Sonesta.\n\nCommitted to fostering an inclusive environment, Sonesta is an equal opportunity employer that values diversity and ensures hiring practices free of discrimination on any protected basis. Prospective applicants are encouraged to submit complete applications with resumes attached for consideration. Overall, the Assistant Restaurant Manager position at Sonesta International Hotels offers a fulfilling and challenging opportunity for hospitality professionals eager to thrive in a fast-paced, guest-focused, and supportive corporate culture.

Job Requirements

Minimum 1-3 years of experience in restaurant supervisory or management roles
High school diploma required
College degree strongly preferred
Experience in a unionized environment is highly preferred
Excellent oral and written communication skills
Strong organizational skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Familiarity with food and beverage cost control methods
Ability to motivate and manage a cohesive restaurant staff
Ability to suggestively sell menu items and beverages
Physical ability to perform duties involving extensive physical activity

Job Qualifications

Minimum 1-3 years of experience in a restaurant supervisory/management role
High school diploma required, college degree strongly preferred
Experience working in a union environment highly preferred
Excellent oral and written communication skills
Excellent organization skills
Proficient in Microsoft Word, Excel, and PowerPoint
Familiarity with Food and Beverage cost controls
Ability to motivate restaurant staff and maintain a cohesive team
Ability to suggestively sell menu items, beverages and wines
Physical stamina to endure abundant physical movements required by the role

Job Duties

Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
Follow up on guest feedback
Assist in hiring, training, promotion, and firing of all restaurant employees
Ensure all Sonesta safety and sanitation standards are adhered to including all local liquor and food safety regulations
Thorough knowledge of all food and beverage offerings
coordinate with Chef of daily menus and educate the team
Visibly work the floor to ensure flawless execution and handle all complaints
Inspect room and tables for proper set-up and cleanliness
Maintain high standards of personal appearance and grooming
Ensure all closing duties for staff are completed before staff sign out
Perform other duties as requested by management
Assist in managing all aspects of the restaurant department
Direct and complete scheduled inventories
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
Adjust schedules throughout the week to meet the business demands
Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
Assist in annual performance evaluations of the team members
Ensure employees are treated fairly and equitably
Coach team by providing specific feedback to improve knowledge, skills, and performance
Establish and maintain open, collaborative relationships with direct reports and the entire food & Beverage team
Utilize and collaborate with resources across different departments and corporate offices
Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company
Lead by example and operate with integrity and respect
Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards