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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.00 - $33.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
Company paid Long-Term Disability Insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is a dynamic and rapidly expanding hospitality company recognized as the 8th largest hotel company in the United States. With a vast portfolio that includes over 1,000 owned, managed, and franchised properties across eight countries, Sonesta stands out by blending full-service and focused hotels situated in major cities worldwide. The company is driven by a commitment to the human side of hospitality, emphasizing passionate service, purposeful loyalty, and creating meaningful experiences for every guest and team member. This expansive network and growth reflect Sonesta's dedication to delivering quality, value, and exceptional hospitality in every aspect of their... Show More
Job Requirements
- Minimum 1-3 years of experience in restaurant supervisory or management roles
- High school diploma required
- College degree strongly preferred
- Experience in a unionized environment is highly preferred
- Excellent oral and written communication skills
- Strong organizational skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost control methods
- Ability to motivate and manage a cohesive restaurant staff
- Ability to suggestively sell menu items and beverages
- Physical ability to perform duties involving extensive physical activity
Job Qualifications
- Minimum 1-3 years of experience in a restaurant supervisory/management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with Food and Beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages and wines
- Physical stamina to endure abundant physical movements required by the role
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all restaurant employees
- Ensure all Sonesta safety and sanitation standards are adhered to including all local liquor and food safety regulations
- Thorough knowledge of all food and beverage offerings
- coordinate with Chef of daily menus and educate the team
- Visibly work the floor to ensure flawless execution and handle all complaints
- Inspect room and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties as requested by management
- Assist in managing all aspects of the restaurant department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
- Adjust schedules throughout the week to meet the business demands
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
- Assist in annual performance evaluations of the team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire food & Beverage team
- Utilize and collaborate with resources across different departments and corporate offices
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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