
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
Job training and career growth opportunities
Job Description
CEC Entertainment, LLC is a renowned leader in family dining and entertainment, proudly operating iconic brands including Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. Headquartered in Irving, Texas, the company has established itself as a trusted and beloved destination for families seeking fun, food, and play. Chuck E. Cheese is widely celebrated for hosting over half a million birthdays annually, creating joyful and lasting memories for children and their families. The company is committed to safety and innovation, known for initiatives like Kid Check® to ensure guest and employee well-being. It operates nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, making it a significant presence in the family entertainment industry.
At CEC Entertainment, the culture emphasizes diversity, inclusion, and fun, aiming to unite families through engaging experiences and quality entertainment. With accolades such as the "Best in STEM" award and recognition as one of America’s Greatest Workplaces, the company demonstrates leadership in employee well-being and industry innovation. The organization values its workforce reflecting the diverse backgrounds and perspectives of its guests and offers various career advancement opportunities and comprehensive benefits. The environment at CEC is vibrant and energetic, focusing on creating safe, clean, and enjoyable spaces where "a kid can be a kid."
The role of Assistant Manager at Chuck E. Cheese is a dynamic and high-energy position that plays a critical leadership role within the company. As an Assistant Manager, you will lead a dedicated team working tirelessly to ensure every guest leaves happy, representing the brand’s commitment to excellent customer service and operational excellence. This position involves taking daily operational decisions regarding staff scheduling, cleanliness standards, guest service quality, and product management. You will have the exciting opportunity to help recruit, train, and motivate a team to maximize sales and profitability while creating an enjoyable atmosphere for guests.
Your responsibilities will include coaching and inspiring your team to deliver outstanding guest service and maintain a safe environment. You will gain hands-on experience in various operational areas known as Areas of Impact (AOI), rotating through the Kitchen, Sales, Showroom, and Gameroom. Each area provides a unique opportunity to develop skills such as managing food safety, scheduling, inventory control, party planning, and equipment maintenance. This position requires resourcefulness, strong communication skills, excellent time management, and integrity.
CEC Entertainment offers a compelling commission structure for both exempt and non-exempt employees, with commissions paid bi-weekly, incentivizing performance and growth. The company provides a balanced work environment with strict health and sanitation protocols designed to protect employees and guests. Additionally, reasonable accommodations are available to support individuals with disabilities. Overall, the Assistant Manager position at Chuck E. Cheese represents an excellent career development platform within a well-established and innovative family entertainment company with a supportive and inclusive culture.
At CEC Entertainment, the culture emphasizes diversity, inclusion, and fun, aiming to unite families through engaging experiences and quality entertainment. With accolades such as the "Best in STEM" award and recognition as one of America’s Greatest Workplaces, the company demonstrates leadership in employee well-being and industry innovation. The organization values its workforce reflecting the diverse backgrounds and perspectives of its guests and offers various career advancement opportunities and comprehensive benefits. The environment at CEC is vibrant and energetic, focusing on creating safe, clean, and enjoyable spaces where "a kid can be a kid."
The role of Assistant Manager at Chuck E. Cheese is a dynamic and high-energy position that plays a critical leadership role within the company. As an Assistant Manager, you will lead a dedicated team working tirelessly to ensure every guest leaves happy, representing the brand’s commitment to excellent customer service and operational excellence. This position involves taking daily operational decisions regarding staff scheduling, cleanliness standards, guest service quality, and product management. You will have the exciting opportunity to help recruit, train, and motivate a team to maximize sales and profitability while creating an enjoyable atmosphere for guests.
Your responsibilities will include coaching and inspiring your team to deliver outstanding guest service and maintain a safe environment. You will gain hands-on experience in various operational areas known as Areas of Impact (AOI), rotating through the Kitchen, Sales, Showroom, and Gameroom. Each area provides a unique opportunity to develop skills such as managing food safety, scheduling, inventory control, party planning, and equipment maintenance. This position requires resourcefulness, strong communication skills, excellent time management, and integrity.
CEC Entertainment offers a compelling commission structure for both exempt and non-exempt employees, with commissions paid bi-weekly, incentivizing performance and growth. The company provides a balanced work environment with strict health and sanitation protocols designed to protect employees and guests. Additionally, reasonable accommodations are available to support individuals with disabilities. Overall, the Assistant Manager position at Chuck E. Cheese represents an excellent career development platform within a well-established and innovative family entertainment company with a supportive and inclusive culture.
Job Requirements
- must be able to work 40 hours a week
- must have a high school diploma or GED
- must be at least 21 years of age or older (or local law equivalent)
- minimum of one year of management experience or six months experience as an Opening Coordinator
- ability to lift or carry 0-50 pounds
- ability to stand, bend, kneel, reach, push/pull, walk, and squat
- ability to work in an environment with flashing lights, moving parts, loud noise, and exposure to temperature extremes
Job Qualifications
- high school diploma or GED
- minimum of one year of experience managing people preferably in food service or six months as an Opening Coordinator
- effective communication skills
- ability to coach and develop others
- resourcefulness
- demonstrates ethics and integrity
- strong time and priority management
Job Duties
- make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- build sales and maximize profits by recruiting, training, developing, and motivating the team
- coach and inspire the team to deliver outstanding guest service and ensure a safe, clean environment
- understand cost control procedures, inventory, financials, and labor management
- take ownership of an Area of Impact and complete rotations in the Kitchen, Sales, Showroom, and Gameroom
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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