Chuck E. Cheese logo

Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
job training

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates some of the most beloved and iconic brands in the industry, including Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment is dedicated to creating joyful, lasting memories through fun, food, and play for families everywhere. Each year, Chuck E. Cheese celebrates over half a million birthdays, emphasizing its commitment to being the ultimate family entertainment destination where 'a kid can be a kid'. The company is highly committed to safety, with programs like Kid Check® ensuring a secure environment for guests and employees alike. Additionally, CEC Entertainment supports communities by donating over $24 million to schools and nonprofits. The brand’s outstanding leadership and employee well-being were recognized in 2025 when Chuck E. Cheese received the “Best in STEM” award and was named one of America’s Greatest Workplaces.

CEC Entertainment’s mission revolves around creating amazing experiences for families by combining high-quality food, engaging entertainment, and exceptional guest service. Peter Piper Pizza enhances neighborhood experiences with its quality food and fun atmosphere, where the fun is baked in. Customers enjoy various attractions designed to promote physical wellness and motor skills development in children, supporting both entertainment and developmental benefits.

The Assistant Manager role at Chuck E. Cheese offers an exciting opportunity to take the next step in your management career within the dynamic and fast-paced family entertainment industry. As an Assistant Manager, you will be a vital part of a passionate team driven to deliver outstanding service and ensure every guest leaves happy. You will engage in making daily operational decisions that impact time management, staff scheduling, cleanliness, and upholding strict product and guest service standards. This high-energy position allows you to maximize profits and growth by recruiting, training, motivating, and developing your team to exceed company and guest expectations.

A key responsibility of the Assistant Manager is coaching and inspiring the team to deliver consistently excellent guest service while maintaining a safe, clean, and smoothly run environment. You will also have a strong focus on learning and managing key areas of impact, completing rotations in four core zones: Kitchen, Sales, Showroom, and Gameroom. Each area offers a unique set of responsibilities that include managing food safety and kitchen operations, overseeing sales and merchandise inventory, coordinating birthday party events, and partnering with technical staff to maintain entertainment equipment.

The position involves a commission-based compensation structure for exempt and non-exempt employees, reflecting the performance-based nature of the role. Commissions vary depending on membership and fun pass sales and are paid bi-weekly. Working at Chuck E. Cheese means joining a company that values diversity, inclusion, ethics, integrity, and employee growth. The company provides a supportive environment with rigorous health and sanitation standards that exceed local requirements.

Overall, this position is ideal for individuals who enjoy leading teams, thrive in a lively work environment, and are passionate about creating memorable experiences for families. CEC Entertainment promotes career advancement opportunities and skill development, making it a great choice for professionals aiming to expand their management expertise in the hospitality and entertainment fields.

Job Requirements

  • Must be able to work 40 hours a week
  • Must have a high school diploma or GED
  • Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
  • Minimum of one year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six months
  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
  • Work environment includes flashing and flickering lights, moving mechanical parts, loud noise, and exposure to non-weather related wet, humid, extreme heat and extreme cold conditions

Job Qualifications

  • High school diploma or GED
  • Minimum of one year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six months
  • Ability to coach and develop others
  • Effective communication skills
  • Composure under pressure
  • Resourcefulness
  • Demonstrated ethics and integrity
  • Time and priority management skills

Job Duties

  • Make daily decisions involving time management, staff scheduling, cleanliness and upholding product and guest service standards
  • Build sales and maximize profits by recruiting, training, developing, and motivating your team
  • Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
  • Understand cost control procedures, inventory, financials, and labor management
  • Take ownership of an Area of Impact (AOI) and complete rotations in Kitchen, Sales, Showroom, and Gameroom
  • Manage product ordering, food safety, scheduling, and cleanliness in the Kitchen
  • Oversee sales results, inventory, ordering, execution and profitability management in Sales
  • Lead birthday party execution and planning in the Showroom
  • Partner with Technical Manager to maintain games and equipment in Gameroom
  • Analyze gameplay data and manage ticket payouts while ensuring cleanliness and guest readiness in Gameroom

Job Criteria

Experience

Mid Level (3-7 years)


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