Chuck E. Cheese logo

Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Career growth opportunities
job training
Paid Time Off

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a leading national company specialized in family dining and entertainment. We proudly operate iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck’s Arcade, providing a fun-filled and memorable experience for families across the United States and beyond. The company boasts nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, making it one of the most recognized and trusted names in family entertainment.

At CEC Entertainment, we focus on creating joyful and lasting memories through a unique combination of fun, food, and play, which has led us to celebrate over half a million birthdays annually. Our brand commitment to safety is demonstrated through programs like Kid Check®, ensuring a secure environment for kids to enjoy themselves. Additionally, we have supported communities by donating over $24 million to schools and nonprofits. Our dedication to innovation and employee well-being was recently recognized when Chuck E. Cheese received the "Best in STEM" award and was named one of America’s Greatest Workplaces in 2025.

As a work environment, CEC Entertainment fosters diversity and inclusion, valuing the different backgrounds, experiences, and perspectives of all team members. Our company culture emphasizes fun and play as core principles in uniting families and communities. We provide not only entertaining environments but also a workplace where employees can thrive through job training, career growth opportunities, and competitive benefits.

The role of Assistant Manager at Chuck E. Cheese offers an exciting opportunity to advance your management career within a dynamic and high-energy setting. As a key team leader, you will be responsible for ensuring that "every guest leaves happy" by maintaining excellent service standards and operational efficiency. This role requires a blend of leadership, customer service, and management skills to oversee daily restaurant activities and build a motivated, high-performing team.

Assistant Managers at Chuck E. Cheese are entrusted with making daily operational decisions such as time management, staff scheduling, cleanliness, and upholding guest service standards. You will lead your team to meet company and guest expectations by recruiting, training, developing, and motivating staff to maximize sales and profitability. Additionally, you will coach your team to deliver outstanding guest experiences while ensuring a safe, clean, and well-run environment.

In this role, you will also take ownership of an Area of Impact (AOI), rotating through key operations areas including the Kitchen, Sales, Showroom, and Gameroom. Each AOI offers unique challenges and learning opportunities: managing food safety and pizza preparation in the Kitchen; overseeing sales, inventory, and merchandising in Sales; planning and executing birthday parties in the Showroom; and partnering with the Technical Manager to maintain games and equipment in the Gameroom.

Commission earnings are an appealing aspect of this role, with potential earnings varying based on exemption status. Exempt employees can earn commissions ranging from $0.50 to $10.00 per membership sold and $0.15 to $3.00 per Fun Pass sold, while non-exempt employees have commission potential from $2.00 to $8.00 per membership and $0.60 to $2.40 per Fun Pass. Commissions are paid out bi-weekly, subject to state law.

CEC Entertainment prioritizes the health and safety of its guests and employees, maintaining rigorous health and sanitation standards that meet or exceed local regulations. The role involves physical tasks like lifting objects up to 50 pounds and being able to stand, bend, kneel, reach, push/pull, walk, and squat during shifts. Working environments include exposure to flashing lights, moving mechanical parts, loud noise, and varied temperature conditions.

By joining CEC Entertainment as an Assistant Manager, you'll be stepping into a respected company with a strong reputation in the family entertainment industry and an inclusive culture that supports employee growth and community engagement. This is more than just a job – it’s an opportunity to make a meaningful impact in a rewarding, fun, and family-friendly environment.

Job Requirements

  • Must be at least 21 years of age or older (exceptions may be made with RVP approval according to local laws)
  • Must be able to work 40 hours a week
  • Ability to lift or carry objects weighing 0-50 pounds during scheduled shift
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
  • Ability to work in an environment with flashing and flickering lights, moving mechanical parts, loud noise, and exposure to varying temperature and humidity conditions

Job Qualifications

  • Must have a high-school diploma or GED
  • Minimum of one year of experience managing people, preferably in the food service industry or as an Opening Coordinator for at least six months
  • Proven leadership skills with ability to coach and develop others
  • Strong communication skills
  • Ability to maintain composure in a fast-paced environment
  • Resourcefulness and problem-solving abilities
  • Demonstrates ethics and integrity
  • Effective time and priority management skills

Job Duties

  • Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards
  • Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations
  • Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
  • Understand cost control procedures, inventory, financials, and labor management
  • Take ownership of an Area of Impact “AOI” in one of four areas and complete a rotation in each: Kitchen, Sales, Showroom, and Gameroom
  • Manage product ordering, food safety, scheduling, and cleanliness in the Kitchen including pizza dough preparation and cooking
  • Oversee sales including cashier, salad bar and gift shop, inventory, ordering and profitability management
  • Lead birthday party execution and planning in the Showroom
  • Partner with Technical Manager to maintain games and equipment in the Gameroom, analyze game play data and ensure cleanliness and guest readiness

Job Criteria

Experience

Mid Level (3-7 years)


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