Chuck E. Cheese logo

Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
Job training and career growth opportunities

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating iconic brands like Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. Celebrated for bringing families and communities together through fun, food, and play, CEC Entertainment runs nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. Chuck E. Cheese hosts over half a million birthdays annually and is known as the place "Where a Kid Can Be a Kid4." The company emphasizes safety with programs like Kid Check4 and community support, having donated over $24 million to schools and nonprofits. In recognition of its innovation and employee well-being, Chuck E. Cheese received the "Best in STEM" award in 2025 and was named one of America’s Greatest Workplaces. The company prides itself on a culture of diversity, equity, inclusion, and celebrates play as a way to unite families of all backgrounds.

About the Role: The Assistant Manager position at Chuck E. Cheese is a dynamic and rewarding opportunity designed for individuals poised to advance their management careers within the family entertainment industry. This high-energy role involves leading a dedicated team committed to delivering exceptional guest experiences, ensuring "every guest leaves happy." The Assistant Manager plays a pivotal role in daily operational decisions including staff scheduling, maintaining cleanliness, and upholding product and guest service standards. This position carries both exempt and non-exempt commission potentials based on membership and fun pass sales, paid out bi-weekly.

Key responsibilities include recruiting, training, and motivating staff to meet sales goals and guest expectations, coaching the team to provide outstanding service, and managing cost control, inventory, financials, and labor resources effectively. The Assistant Manager will take ownership of an Area of Impact (AOI), rotating through the kitchen, sales, showroom, and gameroom areas to build comprehensive operational expertise. Kitchen duties involve product ordering, food safety, and managing pizza preparation and cooking. The sales area oversees cashiers, salad bars, and gift shops, focusing on sales performance and merchandise profitability. The showroom area is responsible for birthday party planning and execution to maximize guest satisfaction and bookings, while the gameroom area works closely with technical management to maintain game functionality and cleanliness.

Candidates must demonstrate leadership qualities such as coaching, effective communication, composure under pressure, resourcefulness, ethics, integrity, and strong time management skills. The role requires physical abilities including lifting up to 50 pounds, standing, bending, and operating in an environment with flashing lights, moving mechanical parts, and varying temperature conditions. Applicants must be 21 or older (with some flexibility depending on local laws), possess a high school diploma or GED, and have at least one year of management experience or six months as an opening coordinator in the food service industry.

CEC Entertainment values the safety and health of its employees and guests through rigorous health and sanitation standards. The company fosters reasonable accommodations for individuals with disabilities and promotes a welcoming workplace that reflects the diverse communities it serves. As an Equal Opportunity Employer, CEC Entertainment does not discriminate based on any protected class or status, demonstrating its commitment to inclusivity and fairness.

Job Requirements

  • Must be able to work 40 hours a week
  • Must have a high school diploma or GED
  • Must be at least 21 years old (local law exceptions may apply)
  • Minimum one year experience managing people or six months as opening coordinator
  • Able to lift or carry up to 50 pounds
  • Able to stand, bend, kneel, reach, push/pull, walk, and squat during shifts
  • Comfortable with work environment including flashing lights, moving machinery, loud noise, and varying temperature conditions

Job Qualifications

  • High school diploma or GED
  • Minimum of one year managing people, preferably in food service, or six months as an opening coordinator
  • Demonstrated coaching and development skills
  • Effective communication abilities
  • Ability to maintain composure and demonstrate resourcefulness
  • Strong ethics and integrity
  • Time and priority management skills
  • Ability to operate in a fast-paced, diverse environment

Job Duties

  • Make daily decisions involving time management, staff scheduling, cleanliness, and guest service standards
  • Build sales and maximize profits by recruiting, training, developing, and motivating the team
  • Coach and inspire the team to deliver outstanding guest service while ensuring a safe, clean, and efficient environment
  • Understand and manage cost control, inventory, financials, and labor
  • Take ownership of an Area of Impact in kitchen, sales, showroom, or gameroom and complete rotations in each area
  • Manage product ordering, food safety, scheduling, and cleanliness in the kitchen
  • Lead birthday party planning, maximize bookings, and optimize showroom seating
  • Partner with Technical Manager to maintain game and restaurant equipment, analyze gameplay data, and ensure cleanliness of the gameroom

Job Criteria

Experience

Mid Level (3-7 years)


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