Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $25.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
job training
Career growth opportunities
Paid Time Off
Job Description
CEC Entertainment, LLC is a nationally recognized leader in family dining and entertainment, proudly operating iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. Headquartered in Irving, Texas, CEC Entertainment has established itself as a beloved destination where families and children can enjoy quality food, engaging entertainment, and memorable celebrations like birthday parties. The company consistently champions play, fun, and family values, aiming to provide a safe and joyful environment where "a kid can be a kid." With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC is a powerhouse in the family entertainment industry that emphasizes innovation, employee well-being, community support, and inclusivity. The company has received accolades such as the "Best in STEM" award and honors as one of America's Greatest Workplaces, reinforcing its commitment to excellence and positive workplace culture.
The role of Assistant Manager at CEC Entertainment is a vibrant, high-energy leadership opportunity within the family entertainment sector. This position is designed for individuals who are passionate about guiding teams to success and creating exceptional guest experiences. Assistant Managers play a crucial role in ensuring that every guest leaves happy by maintaining high standards of cleanliness, safety, guest service, and operational excellence. The position involves making daily managerial decisions related to staff scheduling, inventory control, cost management, and product quality, guaranteeing a smooth and profitable operation.
Assistant Managers at CEC Entertainment are entrusted with leading and motivating their teams to achieve company goals through effective recruiting, training, and development initiatives. They provide coaching and inspiration to foster outstanding guest service while ensuring a safe, clean, and welcoming environment. Their responsibilities include overseeing various operational "Areas of Impact" such as The Kitchen, Sales, Showroom, and Gameroom. This rotational role offers valuable experience in managing product ordering, food safety, sales oversight, party execution, game maintenance, and overall operational profitability.
CEC Entertainment offers competitive commission structures for both exempt and non-exempt employees based on memberships and fun pass sales, paid bi-weekly. The company also emphasizes employee well-being through comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and a 401(k) retirement savings plan. Beyond financial rewards, employees enjoy job training, career growth opportunities, and a supportive culture that values diversity, equity, and inclusion. The work environment presents exciting challenges such as managing busy shifts with physical activity, maintaining operational equipment, and contributing to an atmosphere filled with families, fun, and celebration.
Overall, the Assistant Manager role at CEC Entertainment is an ideal career move for individuals eager to advance their leadership skills in a fun, fast-paced, and rewarding setting. The position offers a unique blend of operational oversight, team management, customer service excellence, and personal growth within a company devoted to making unforgettable memories for families around the world.
The role of Assistant Manager at CEC Entertainment is a vibrant, high-energy leadership opportunity within the family entertainment sector. This position is designed for individuals who are passionate about guiding teams to success and creating exceptional guest experiences. Assistant Managers play a crucial role in ensuring that every guest leaves happy by maintaining high standards of cleanliness, safety, guest service, and operational excellence. The position involves making daily managerial decisions related to staff scheduling, inventory control, cost management, and product quality, guaranteeing a smooth and profitable operation.
Assistant Managers at CEC Entertainment are entrusted with leading and motivating their teams to achieve company goals through effective recruiting, training, and development initiatives. They provide coaching and inspiration to foster outstanding guest service while ensuring a safe, clean, and welcoming environment. Their responsibilities include overseeing various operational "Areas of Impact" such as The Kitchen, Sales, Showroom, and Gameroom. This rotational role offers valuable experience in managing product ordering, food safety, sales oversight, party execution, game maintenance, and overall operational profitability.
CEC Entertainment offers competitive commission structures for both exempt and non-exempt employees based on memberships and fun pass sales, paid bi-weekly. The company also emphasizes employee well-being through comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and a 401(k) retirement savings plan. Beyond financial rewards, employees enjoy job training, career growth opportunities, and a supportive culture that values diversity, equity, and inclusion. The work environment presents exciting challenges such as managing busy shifts with physical activity, maintaining operational equipment, and contributing to an atmosphere filled with families, fun, and celebration.
Overall, the Assistant Manager role at CEC Entertainment is an ideal career move for individuals eager to advance their leadership skills in a fun, fast-paced, and rewarding setting. The position offers a unique blend of operational oversight, team management, customer service excellence, and personal growth within a company devoted to making unforgettable memories for families around the world.
Job Requirements
- Must be able to work 40 hours a week
- Must have a high-school diploma or GED
- Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
- Minimum of one year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six months
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
- Work environment includes flashing and flickering lights, moving mechanical parts, loud noise, and exposure to non-weather related wet, humid, extreme heat and extreme cold conditions
Job Qualifications
- High-school diploma or GED
- Minimum of one year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six months
- Ability to coach and develop others
- Effective communication skills
- Demonstrates ethics and integrity
- Strong time and priority management
- Composure under pressure
- Resourcefulness in problem solving
Job Duties
- Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards
- Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
- Understand cost control procedures, inventory, financials, and labor management
- Take ownership of an Area of Impact "AOI" in one of four areas and over time, complete a rotation in each of the following areas: The Kitchen, Sales, Showroom, Gameroom
- Manage product ordering, food safety, scheduling, and cleanliness in the kitchen
- Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items
- Monitor sales results including upselling and suggestive selling programs
- Handle inventory, ordering, execution and profitability management of the Merchandise area
- Lead birthday party execution and planning
- Maximize party bookings and guest satisfaction while optimizing showroom seating
- Partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal down time
- Analyze game play data and ticket payouts
- Keep the gameroom and surrounding areas clean and guest ready
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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