Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
job training
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment celebrates over half a million birthdays annually, dedicating itself to creating joyful, lasting memories through fun, food, and play. The company is deeply committed to safety, community support, and diversity, making it a great place for both families and employees. Recognized for its innovative leadership and employee well-being, Chuck E. Cheese was named one of America’s Greatest Workplaces and received the "Best in STEM" award in 2025. CEC Entertainment provides a dynamic and family-focused atmosphere that emphasizes growth, inclusivity, and excellent guest experiences.
The Assistant Manager role at Chuck E. Cheese is a high-energy, high-reward management opportunity designed for individuals eager to lead a team dedicated to exceptional guest service and memorable family entertainment experiences. This position involves commission potential for memberships and Fun Pass sales, paid out bi-weekly, and is eligible for a $2,000 signing and retention bonus. As an Assistant Manager, you will be responsible for making key daily decisions regarding time management, staff scheduling, cleanliness, and maintaining product and guest service standards. You will play a pivotal role in building sales and maximizing profits through effective recruitment, training, development, and motivation of your team to meet company expectations.
In this role, you will coach and inspire your team to deliver outstanding guest service, ensure a safe and clean restaurant environment, and understand various operational functions such as cost control, inventory management, financials, and labor oversight. A unique aspect of the position involves taking ownership of an "Area of Impact (AOI)," rotating through four core operational areas: Kitchen, Sales, Showroom, and Gameroom. This rotation ensures well-rounded expertise in managing product ordering, food safety, sales monitoring, party planning, and equipment maintenance.
The Assistant Manager must demonstrate leadership skills such as coaching others, effective communication, composure, resourcefulness, ethical behavior, and strong time and priority management. Essential job functions require physical ability to lift up to 50 pounds, stand, bend, kneel, push, pull, walk, and work in an environment with flashing lights, mechanical parts, and variable temperatures.
CEC Entertainment takes pride in supporting its employees with rigorous health and sanitation standards, career growth opportunities, and a comprehensive benefits package that includes medical, dental, vision, life, disability insurance, and retirement savings plans. The company fosters a culture of inclusion and diversity, emphasizing equal opportunities for all employees and applicants regardless of background or protected status.
The Assistant Manager role at Chuck E. Cheese is a high-energy, high-reward management opportunity designed for individuals eager to lead a team dedicated to exceptional guest service and memorable family entertainment experiences. This position involves commission potential for memberships and Fun Pass sales, paid out bi-weekly, and is eligible for a $2,000 signing and retention bonus. As an Assistant Manager, you will be responsible for making key daily decisions regarding time management, staff scheduling, cleanliness, and maintaining product and guest service standards. You will play a pivotal role in building sales and maximizing profits through effective recruitment, training, development, and motivation of your team to meet company expectations.
In this role, you will coach and inspire your team to deliver outstanding guest service, ensure a safe and clean restaurant environment, and understand various operational functions such as cost control, inventory management, financials, and labor oversight. A unique aspect of the position involves taking ownership of an "Area of Impact (AOI)," rotating through four core operational areas: Kitchen, Sales, Showroom, and Gameroom. This rotation ensures well-rounded expertise in managing product ordering, food safety, sales monitoring, party planning, and equipment maintenance.
The Assistant Manager must demonstrate leadership skills such as coaching others, effective communication, composure, resourcefulness, ethical behavior, and strong time and priority management. Essential job functions require physical ability to lift up to 50 pounds, stand, bend, kneel, push, pull, walk, and work in an environment with flashing lights, mechanical parts, and variable temperatures.
CEC Entertainment takes pride in supporting its employees with rigorous health and sanitation standards, career growth opportunities, and a comprehensive benefits package that includes medical, dental, vision, life, disability insurance, and retirement savings plans. The company fosters a culture of inclusion and diversity, emphasizing equal opportunities for all employees and applicants regardless of background or protected status.
Job Requirements
- Must be able to work 40 hours a week
- Must be at least 21 years of age or older (RVP approval may allow hiring at legal drinking age)
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shifts
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shifts
- Must be able to work in an environment with flashing lights, mechanical parts, loud noise, and exposure to wet, humid, extreme heat and cold conditions
Job Qualifications
- Must have a high school diploma or GED
- Minimum of one year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six months
- Effective coaching and development skills
- Strong communication skills
- Ability to maintain composure under pressure
- Resourcefulness in problem-solving
- Demonstrates ethics and integrity
- Excellent time and priority management
Job Duties
- Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards
- Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
- Understand cost control procedures, inventory, financials, and labor management
- Take ownership of an Area of Impact “AOI” in one of four areas and complete rotations in the Kitchen, Sales, Showroom, and Gameroom
- Manage product ordering, food safety, scheduling, and cleanliness in the Kitchen, oversee pizza dough preparation and menu item cooking
- Oversee Cashier, Salad Bar, and Gift Shop sales, inventory, ordering, execution and profitability management in the Sales area
- Lead birthday party execution and planning in the Showroom to maximize bookings and guest satisfaction
- Partner with the Technical Manager to maintain gameroom equipment and analyze game play data and ticket payouts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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