Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
disability
401(k)
job training
Career growth opportunities
Work today get paid tomorrow
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, is a renowned leader in family dining and entertainment, nationally recognized for operating iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. The company is committed to creating a joyful, lasting experience for families through fun, food, and play. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has fostered a culture that celebrates diversity and inclusion, promoting safety and community support. The company's dedication extends beyond entertainment; they have contributed over $24 million to schools and nonprofits and have been honored with awards such as "Best in STEM" and recognition as one of America's Greatest Workplaces. These accolades highlight not only their innovative approach to family entertainment but also their commitment to employee well-being and development.
The role of the Assistant Manager at Chuck E. Cheese represents a critical leadership position within this dynamic and high-energy environment. As an Assistant Manager, you will support the store leadership in ensuring that every guest leaves happy, embodying the company's core values of service excellence and guest satisfaction. The position comes with commission incentives based on membership and fun pass sales, alongside competitive pay structured to reward your efforts. This role offers a great opportunity to develop and advance your management career in a vibrant setting where family fun and quality service intersect.
Your responsibilities will span operational decision-making, staff scheduling, and maintaining high standards for cleanliness and product quality. You will cultivate a motivated and trained team, driving sales and profitability while ensuring a safe environment for guests and staff. A unique aspect of this position is the ownership of an "Area of Impact" (AOI), where you will develop expertise by rotating through key operational sectors such as the kitchen, sales, showroom, and gameroom. This broad experience aims to give you comprehensive insights into store management functions, including food safety, inventory control, financial oversight, guest experience, and technical maintenance within the gameroom.
In addition to operational skills, you will be expected to demonstrate strong leadership qualities such as coaching, communication, composure, resourcefulness, ethical behavior, and time management. Essential physical requirements, including the ability to lift up to 50 pounds and perform various physical activities throughout your shift, reflect the active nature of the work. The work environment may include exposure to flashing lights, mechanical parts, loud noises, and temperature variations.
CEC Entertainment takes the health and safety of its guests and employees seriously, maintaining rigorous health and sanitation standards to exceed local requirements. The company also offers reasonable accommodations to enable individuals with disabilities to perform their job functions effectively.
CEC Entertainment presents a rewarding career path with a diverse, respectful, and inclusive workplace culture. As an Assistant Manager, you will play a pivotal role in delivering exceptional family entertainment experiences while growing your leadership skills in a supportive and engaging environment. This position is perfect for ambitious individuals ready to take the next step in their management career within a company known for its fun, family-focused brand.
The role of the Assistant Manager at Chuck E. Cheese represents a critical leadership position within this dynamic and high-energy environment. As an Assistant Manager, you will support the store leadership in ensuring that every guest leaves happy, embodying the company's core values of service excellence and guest satisfaction. The position comes with commission incentives based on membership and fun pass sales, alongside competitive pay structured to reward your efforts. This role offers a great opportunity to develop and advance your management career in a vibrant setting where family fun and quality service intersect.
Your responsibilities will span operational decision-making, staff scheduling, and maintaining high standards for cleanliness and product quality. You will cultivate a motivated and trained team, driving sales and profitability while ensuring a safe environment for guests and staff. A unique aspect of this position is the ownership of an "Area of Impact" (AOI), where you will develop expertise by rotating through key operational sectors such as the kitchen, sales, showroom, and gameroom. This broad experience aims to give you comprehensive insights into store management functions, including food safety, inventory control, financial oversight, guest experience, and technical maintenance within the gameroom.
In addition to operational skills, you will be expected to demonstrate strong leadership qualities such as coaching, communication, composure, resourcefulness, ethical behavior, and time management. Essential physical requirements, including the ability to lift up to 50 pounds and perform various physical activities throughout your shift, reflect the active nature of the work. The work environment may include exposure to flashing lights, mechanical parts, loud noises, and temperature variations.
CEC Entertainment takes the health and safety of its guests and employees seriously, maintaining rigorous health and sanitation standards to exceed local requirements. The company also offers reasonable accommodations to enable individuals with disabilities to perform their job functions effectively.
CEC Entertainment presents a rewarding career path with a diverse, respectful, and inclusive workplace culture. As an Assistant Manager, you will play a pivotal role in delivering exceptional family entertainment experiences while growing your leadership skills in a supportive and engaging environment. This position is perfect for ambitious individuals ready to take the next step in their management career within a company known for its fun, family-focused brand.
Job Requirements
- Must be able to work 40 hours a week
- Must have a high-school diploma or GED
- Must be at least 21 years of age or older (RVP approval may allow hiring at local legal age for alcohol-related duties)
- Minimum of one year of experience managing people preferably in the food service industry or six months as an Opening Coordinator
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
- Willingness to work in environments with flashing lights, moving mechanical parts, loud noise, and exposure to wet, humid, extreme heat, and cold conditions.
Job Qualifications
- High-school diploma or GED
- Minimum of one year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six months
- Strong coaching and development skills
- Effective communication abilities
- Ability to maintain composure in high-pressure situations
- Resourcefulness in problem-solving
- Demonstrates ethics and integrity
- Time and priority management skills
- Ability to handle physical job demands
- Knowledge of safety and sanitation standards.
Job Duties
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- Build sales and maximize profits by effectively recruiting, training, developing, and motivating your team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
- Understand cost control procedures, inventory, financials, and labor management
- Take ownership of an Area of Impact "AOI" and complete rotations through the Kitchen, Sales, Showroom, and Gameroom
- Manage product ordering, food safety, scheduling, and cleanliness in the Kitchen, including pizza dough preparation and cooking menu items
- Oversee sales including the Cashier, Salad Bar, and Gift Shop, monitor sales results, inventory, ordering, execution, profitability, and quality assurance
- Lead birthday party planning and execution to maximize bookings and guest satisfaction in Showroom
- Partner with the Technical Manager to maintain games and equipment, analyze gameplay data, and ensure cleanliness in the Gameroom.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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